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  #41  
Old 28.12.2016, 10:33
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Re: Surf at home from Salt

You can always add 'proper' antennas to your modem and boost things up! :P
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  #42  
Old 28.12.2016, 10:56
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Re: Surf at home from Salt

Thank you, could suggest where I could buy these antennas?
We probably don't need that much high speed but would be nice if they are not that expensive.
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  #43  
Old 28.12.2016, 14:35
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Re: Surf at home from Salt

here
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  #44  
Old 09.02.2017, 10:15
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Re: Surf at home from Salt

My experience is not that good. As mentioned a few times when the weather turns bad (as it often does during winter) the connection often drops from 4G to 4G or connection is 'on- and off' frequently.

I'm at the outer edge of Zurich City (but still in the City) and although I can see the cell tower the ping is the things that spoils it for me (other than the frequent outages)

I'm a fairly light user when it comes to bandwidth but when working from home I use VoIP and other latency sensitive services and than it is simply not good enough. I get disconnected to often from calls or quality is to low to be acceptable.

To be honest it is not Salt 'issue' in full as from work I have (near) unlimited Swisscom phone subscription. I assume that Salt is a 'virtual provider' and contracts Swisscom and UPC as actual 'network owners'.
And Swisscom is also where I live not that stable, yet it is more performant than Salt. So under that assumption I think it is more of 'throtteling' thing of Salt just paying to little to Swisscom and the Salt transmission power is lower or other capacity is limited.

I hae a 3rd party semi-professional 4G router with powerfull attanes and have had great performance with it. So I'm sure my own infrastructure / setup is not the issue.

I'm strongly considering to 'go back' to cable or xDSL (no fiber for me available yet unless I lass down big bucks). Just to have a much lower ping and more stable throughput.
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  #45  
Old 09.02.2017, 12:31
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Re: Surf at home from Salt

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My experience is not that good. As mentioned a few times when the weather turns bad (as it often does during winter) the connection often drops from 4G to 4G or connection is 'on- and off' frequently.


I'm strongly considering to 'go back' to cable or xDSL (no fiber for me available yet unless I lass down big bucks). Just to have a much lower ping and more stable throughput.
Yes we have noticed that during the recent snow days the signal was not good.
I've also noticed the box is not as quick as my phone when doing speed tests. I am not happy with this as I got told in the shop it had a better antenna than my phone so a better signal. Nope.

We are tied into the 2 year contract and while it's not as good as advertised it's not so bad to fight ourselves out of the contract.

Once it's up I think it will be back to a basic cable package.
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  #46  
Old 11.02.2017, 10:05
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Re: Surf at home from Salt

Hello, does nayone know if it's really unlimited? or there is any "fair usage policy"?

I use my connexion mostly for watching films and tv online (not zattoo)
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  #47  
Old 11.02.2017, 11:11
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Re: Surf at home from Salt

It's really unlimited I do >100GB / month of traffic on it.
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  #48  
Old 11.02.2017, 12:47
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Re: Surf at home from Salt

ok, thanks for your answer.

There are not services outages either, when you use it intensively?
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  #49  
Old 22.02.2017, 13:53
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Re: Surf at home from Salt

Just saw on their website that you can now get their unlimited surfing package for just 10 CHF. Previous low sale price was 29 CHF
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  #50  
Old 04.05.2017, 10:55
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Re: Surf at home from Salt

Just for anyone wondering about Billag costs.

I called Salt and they couldn't help. They said that the package includes the Zattoo HD, but I would need to activate it in order for it to work. BUt they could not clarify whether having the possibility of registering for the Zattoo account coutns towards the TV Bill with Billag...

So I called Billag and the person on the phone confirmed that as long as the account with Zattoo was not registered/started (and that I will not register/open the account) then I only have to pay the radio fee. But definitely call Billag to confirm this or else a big bill will come your way.

cheers
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  #51  
Old 01.11.2017, 15:42
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Re: Surf at home from Salt

Just wanted to weigh in as well after a couple of years of using Duo Surf as my main internet provider.

We started using the small portable Alcatel modem that you can get from salt and just left it plugged in to the charger at home. Was working fine for a very long time till the battery started bloating, but it was replaced by Salt.

Finally a few months ago I changed it for a D-Link DWR-921 4G Router, which was actually very easy to set up. We get the occasional slowdowns, where a restart of the router seems to fix it.

We are using an Apple TV 4th gen with Netflix, plus 2 laptops and 2 phones connected with Wifi. Surfing, watching movies in HD are all easily possible. Download rates go up to about 10 megabyte/s, but we are literally opposite one of the mobile phone towers.

Just checked my usage and have been using 100GB in 20 days, so around 5GB per day. I have had monthly usages of over 700GB and never got any message from Salt.

All in all the only reason I am still with Salt, as I got the chf 10/month offer and you really cant beat that in Switzerland.
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  #52  
Old 08.12.2017, 15:38
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Re: Surf at home from Salt

Does your 10/mo deal require you to have a more expensive phone plan (Plus Swiss or something?).

Because I was on a basic plan and was offered 10/mo the other day. But when I came back the next day, another agent said I can't sign up for it because my phone plan is not good. I'm really confused about what's going on.

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Just wanted to weigh in as well after a couple of years of using Duo Surf as my main internet provider.

We started using the small portable Alcatel modem that you can get from salt and just left it plugged in to the charger at home. Was working fine for a very long time till the battery started bloating, but it was replaced by Salt.

Finally a few months ago I changed it for a D-Link DWR-921 4G Router, which was actually very easy to set up. We get the occasional slowdowns, where a restart of the router seems to fix it.

We are using an Apple TV 4th gen with Netflix, plus 2 laptops and 2 phones connected with Wifi. Surfing, watching movies in HD are all easily possible. Download rates go up to about 10 megabyte/s, but we are literally opposite one of the mobile phone towers.

Just checked my usage and have been using 100GB in 20 days, so around 5GB per day. I have had monthly usages of over 700GB and never got any message from Salt.

All in all the only reason I am still with Salt, as I got the chf 10/month offer and you really cant beat that in Switzerland.
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