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Old 21.09.2016, 23:53
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UPC/Cablecom new modems - any catch?

UPC/Cablecom seems to be sending new modems/routers "to their loyal customers at no costs". I did not have a time to dig into that - any catch there? It seems that they are planning to disable "old" router within 7 days, and for bridging configuration, now you apparently need to call their helpdesk, instead of giving simple config instructions on their web....
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Old 21.09.2016, 23:57
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Re: UPC/Cablecom new modems - any catch?

The new modems (white) support 802.11ac for higher speed.

I never ever needed to configure them, neither old nor the new ones. They're all plug and plug these days with dhpc straight out of the box, played nicely with my ethernet switch and another wifi router on the same network with zero config needed.
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Old 22.09.2016, 00:24
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Re: UPC/Cablecom new modems - any catch?

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UPC/Cablecom seems to be sending new modems/routers "to their loyal customers at no costs". I did not have a time to dig into that - any catch there? It seems that they are planning to disable "old" router within 7 days, and for bridging configuration, now you apparently need to call their helpdesk, instead of giving simple config instructions on their web....
My guess is they've lost many people to cheaper (/better?) glass fibre providers like sunrise who offer free modem-routers instead of assuming a monopoly and charging their customers for every little thing.
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Old 22.09.2016, 10:24
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Re: UPC/Cablecom new modems - any catch?

Ive found UPC absolutely fantastic.

I got the white box from the outset (250/25 service), and yes, I had to ring customer services to put it in bridge mode (which is actually achieved by switching to IPV4). I expect they are defaulting to IPV6 because of the ip address depletion on V4.

I was expecting a difficult conversation, but I rang up, and the operative spoke perfect english, understood what I meant, and made the switch immediately.

I rebooted the modem, and much to my surprise, it had worked, and I could bridge it to my PFSense based router.
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Old 22.09.2016, 11:16
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Re: UPC/Cablecom new modems - any catch?

Yes they do give you externally an IPv6 address now. Internally it runs a NAT with both protocols. Why did you need to configure it again? Unless you run a server and need external ipv4 it's not needed imho.
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Old 22.09.2016, 22:31
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Re: UPC/Cablecom new modems - any catch?

Other downside I've found is that I can't configure the DNS. It appears to be fixed. Means I have to change individual device(s). Not a huge deal though.
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