UPC Cablecom: the cost of the first calendar month

RuMo · #1 26.09.2017, 08:45

Hello everyone!

I've ordered upc Internet, and the modem will be delivered today.
But if I setup this modem to upc network today, 26 September, how upc will charge me in September? It will be as a full month payment or I will pay only for 5 days now?

I have not found any information regarding it in upc online resources.

omtatsat · #2 26.09.2017, 08:54

You certanly wont have to pay for a whole month. They will simply calculate the days since activation to the end of the Month. But when in doubt ring UPC support.

	Quote:	RuMo
	Hello everyone! I've ordered upc Internet, and the modem will be delivered today. But if I setup this modem to upc network today, 26 September, how upc will charge me in September? It will be as a full month payment or I will pay only for 5 days now? I have not found any information regarding it in upc online resources.

nickatbasel · #3 26.09.2017, 09:01

Enjoy several hours of on-hold music...

	Quote:	omtatsat
	ring UPC support.

omtatsat · #4 26.09.2017, 09:15

Well I called the other day. Waited 2 minutes

	Quote:	nickatbasel
	Enjoy several hours of on-hold music...

omtatsat · #5 26.09.2017, 09:18

https://support.upc.ch/app/answers/detail/a_id/747

	Quote:	RuMo
	Hello everyone! He who looks finds! I've ordered upc Internet, and the modem will be delivered today. But if I setup this modem to upc network today, 26 September, how upc will charge me in September? It will be as a full month payment or I will pay only for 5 days now? I have not found any information regarding it in upc online resources.

RuMo · #6 26.09.2017, 14:53

	Quote:	omtatsat
	https://support.upc.ch/app/answers/detail/a_id/747

Thanks a lot!!!
I was searching on UPC www in English-language mode and did not find this reply.
Now everything is clear, thanks again!!