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Old 23.10.2017, 01:28
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Can I change the address in internet contract with any provider?

Hi, I am planning moving early next year so I don't know what to do. If I make a new contract with sunrise now.

Thanks
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Old 23.10.2017, 04:45
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Re: Can I change the address in internet contract with any provider?

Just tell your provider upfront (terms will be on their website and/or in the conditions) if possible your connection moves along with you, if not then just cancel in time and order a new one.
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Old 23.10.2017, 10:40
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Re: Can I change the address in internet contract with any provider?

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Hi, I am planning moving early next year so I don't know what to do. If I make a new contract with sunrise now.

Thanks
Ask them the question before you make the contract.

With Swisscom, I have moved my subscription a few times. However I'm sure they cover more areas than Sunrise.

However I did once move to a commune not covered by Swisscom and they just cancelled the contract.
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Old 23.10.2017, 10:44
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Re: Can I change the address in internet contract with any provider?

... and always get promises in the written form.
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Old 23.10.2017, 11:36
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Re: Can I change the address in internet contract with any provider?

From an operational POV, why would a change of address within Switzerland be in the slightest relevant for a mobile telco? Who has ever encountered a contract where the fees change by location of residence?
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Old 23.10.2017, 11:40
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Re: Can I change the address in internet contract with any provider?

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From an operational POV, why would a change of address within Switzerland be in the slightest relevant for a mobile telco? Who has ever encountered a contract where the fees change by location of residence?
If it's only mobile it's for sure not a problem.

But sunrise now has TV and home internet.
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Old 23.10.2017, 18:14
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Re: Can I change the address in internet contract with any provider?

they have had that for years
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If it's only mobile it's for sure not a problem.

But sunrise now has TV and home internet.
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Old 23.10.2017, 18:54
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Re: Can I change the address in internet contract with any provider?

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Hi, I am planning moving early next year so I don't know what to do. If I make a new contract with sunrise now.

Thanks
Check the terms and conditions, but normally, if you move to an area where you're current provider does not offer an internet service, you can cancel with no penalties and with a shorter notice period than usual.
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Old 23.10.2017, 18:58
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Re: Can I change the address in internet contract with any provider?

Why don't you ask Sunrise!
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Hi, I am planning moving early next year so I don't know what to do. If I make a new contract with sunrise now.

Thanks
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Old 23.10.2017, 20:13
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Re: Can I change the address in internet contract with any provider?

I asked cablecom and they told me that it would be for free to change the address.
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Old 26.10.2017, 09:27
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Re: Can I change the address in internet contract with any provider?

Whats it got to do with Cablecom. You say you want to change to Sunrise.Are you paying for the Cablecom connection?
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I asked cablecom and they told me that it would be for free to change the address.
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Old 26.10.2017, 09:30
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Re: Can I change the address in internet contract with any provider?

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Hi, I am planning moving early next year so I don't know what to do. If I make a new contract with sunrise now.

Thanks
Yeah, because it will be the first time that an internet provider has EVER had someone change their address after making a contract. They will probably have to re-write the rulebook and establish new processes.

In all seriousness, it should be a simple (in theory, screw-ups notwithstanding) process although the service you receive is probably dependent on your existing service working in the area you move to.

Anyway, obviously you just need to tell them in advance of the moving date.
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