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  #21  
Old 17.01.2018, 17:52
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Re: Is it worth SALT 4g for home internet?

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better decide otherwise then. there is nothing you can do to reduce the ping time if that's a constraint for you. you'd be better with swisscom fiber.
No fiber where I'm moving to unfortunately. Just UPC cable or Swisscom/Sunrise VDSL. I've tested salts speeds with a free sim they sent me with CHF20 on it, I'm impressed.

I've learnt that with the correct configuration (e.g. with a VPN or vServer) or something the issue can be worked around and ping times only increased in the realms of 10ms. I don't need super low pings, I'm not playing FPS games. My understanding is that the issue is that due to the NAT type the individual gamers can't send me packets easily and so some information is lost / laggy between users, or something like that.

Is there anything positive you can suggest from first hand experience?

Cheers
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  #22  
Old 23.01.2018, 10:58
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Re: Is it worth SALT 4g for home internet?

Hi folks, just want to add my experiences on this topic.

I live in a VS ski station and have a Plus Swiss Senior mobile contract with Salt at 59/mth with unlimited data. I then added a Multi Surf SIM at 10/mth which is supposed to share the data allowance between mobile and tablet - but I have put it into an LTE router which should give me a well priced combined mobile and home internet service.

The service has been fine for over a year except there is a significant reduction in download speed (almost to zero on occasions) between 9pm and 11pm most evenings which means that Netflix or Zattoo drops to a very grainy picture for a while. My family also complain of poor or loss of connection during this period on their laptops. I'm trying to determine if this is due to Salt or my router (DLink) or the number of visitors in the ski station or what.

If I do a speed test on my mobile, it is usually 30 to 100 Mbps which should be adequate for anything I want to do.


On my laptop (via the router) I've run an auto test every 15mins for 3 days using Testmy.net and the graphs show a lot of fluctuation all through that period but confirm the dips to near zero around 9-11 pm.

I've also borrowed a different LTE router (TP Link) with similar results.

The strange thing is that if I tether to my mobile at these times, data rates are absolutely fine! My next test would be to put the mobile SIM in the router and run the tests over again, but I don't wish to be without my mobile for that long.

My French is not up to argument standard so I have yet to attempt to discuss this with Salt, but does anyone suspect, as I do, that their data only SIM is being throttled somewhat? I don't know what else I can do to identify the source of the problem, so any thoughts would be welcomed.

Thanks!
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  #23  
Old 23.01.2018, 10:59
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Re: Is it worth SALT 4g for home internet?

no. it is crap.
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  #24  
Old 23.01.2018, 11:39
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Re: Is it worth SALT 4g for home internet?

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Hi folks, just want to add my experiences on this topic....
Have you tried inserting the Internet sim into your phone to test? It sounds like evening heavy usage is slowing you down, much like a cable provider as all the data needs to go across a limited pipe.
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  #25  
Old 23.01.2018, 11:41
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Re: Is it worth SALT 4g for home internet?

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no. it is crap.
People say this but no one really elaborates. Can you? Was it the actual Internet service, the customer service, or something else?
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  #26  
Old 23.01.2018, 14:41
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Re: Is it worth SALT 4g for home internet?

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Have you tried inserting the Internet sim into your phone to test?
Yes, keegs, I did a while ago but inconclusive as it wasn't for long enough (family kept complaining that I was disrupting them). But, you're right. To be completely rigorous I need to try all combinations for several days each to get enough data. Trouble is, each time I swap something, I have to reset the TV and Soundbar as they're on wifi - still, no pain, no gain. I'll try to give an update when I've done this but it might not be until next week.
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  #27  
Old 24.01.2018, 15:13
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Re: Is it worth SALT 4g for home internet?

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People say this but no one really elaborates. Can you? Was it the actual Internet service, the customer service, or something else?
slow and laggy.
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  #28  
Old 24.01.2018, 23:18
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Re: Is it worth SALT 4g for home internet?

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Hi folks, just want to add my experiences on this topic.

I live in a VS ski station and have a Plus Swiss Senior mobile contract with Salt at 59/mth with unlimited data. I then added a Multi Surf SIM at 10/mth which is supposed to share the data allowance between mobile and tablet - but I have put it into an LTE router which should give me a well priced combined mobile and home internet service.

The service has been fine for over a year except there is a significant reduction in download speed (almost to zero on occasions) between 9pm and 11pm most evenings which means that Netflix or Zattoo drops to a very grainy picture for a while. My family also complain of poor or loss of connection during this period on their laptops. I'm trying to determine if this is due to Salt or my router (DLink) or the number of visitors in the ski station or what.

If I do a speed test on my mobile, it is usually 30 to 100 Mbps which should be adequate for anything I want to do.


On my laptop (via the router) I've run an auto test every 15mins for 3 days using Testmy.net and the graphs show a lot of fluctuation all through that period but confirm the dips to near zero around 9-11 pm.

I've also borrowed a different LTE router (TP Link) with similar results.

The strange thing is that if I tether to my mobile at these times, data rates are absolutely fine! My next test would be to put the mobile SIM in the router and run the tests over again, but I don't wish to be without my mobile for that long.

My French is not up to argument standard so I have yet to attempt to discuss this with Salt, but does anyone suspect, as I do, that their data only SIM is being throttled somewhat? I don't know what else I can do to identify the source of the problem, so any thoughts would be welcomed.

Thanks!
It may depend on the environment in your area but I also have similar quirks. I tether internet via phone, works well for a while, like a month or a few, then it drops the hotspot speed significantly. The only way to fix it is to re-flash the phone firmware. I have tried everything else but no success. The phone is good apparently. It must be some setting stored. I have no idea how to fix in a simpler way. I have even tried to postpone, wait a day or two to see if the problem fix itself whilst the phone is off, no success.
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  #29  
Old 25.01.2018, 10:24
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Re: Is it worth SALT 4g for home internet?

Hi Leszek that's interesting thanks. I've used tethering for a few days at a time so not seen that behaviour from my phone yet. I've been running my Multi Surf data sim in a Samsung S5 and tethering for two days now and still get a significant drop in speed in the evenings. Next I'm going to try my phone sim in the S5 to see if it behaves differently from the data sim. If everything is consistent, then it will confirm that heavy data traffic across our village is causing my evening slowdown.
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  #30  
Old 27.01.2018, 06:38
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Re: Is it worth SALT 4g for home internet?

https://dsl.monzoon.net/internet-products-and-prices

adsl/vdsl i get 100/20 for 54f a month
no contract.. go away for 2 months let it expire, come back
reactivate no fees.. they supply commercial internet to airports in
geneva/zurich good support just works..

best no contacts..

i would put a member link, but thats taking the piss so..

ps: they have good english support if you need it good guys..
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  #31  
Old 27.01.2018, 22:15
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Re: Is it worth SALT 4g for home internet?

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https://dsl.monzoon.net/internet-products-and-prices

adsl/vdsl i get 100/20 for 54f a month
no contract..
Sounds like a deal provided there are no hidden costs to activate the phone socket. UPC have also reasonable price but you have to pay 35 chf a month on top of that to activate your tv socket.
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  #32  
Old 28.01.2018, 09:48
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Re: Is it worth SALT 4g for home internet?

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Sounds like a deal provided there are no hidden costs to activate the phone socket. UPC have also reasonable price but you have to pay 35 chf a month on top of that to activate your tv socket.
With Cablecom you don't have separate monthly socket fees anymore (unique activation fees may exist).
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  #33  
Old 31.01.2018, 22:52
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Re: Is it worth SALT 4g for home internet?

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Hi Leszek that's interesting thanks. I've used tethering for a few days at a time so not seen that behaviour from my phone yet. I've been running my Multi Surf data sim in a Samsung S5 and tethering for two days now and still get a significant drop in speed in the evenings. Next I'm going to try my phone sim in the S5 to see if it behaves differently from the data sim. If everything is consistent, then it will confirm that heavy data traffic across our village is causing my evening slowdown.
Since you were concerned about the speed, out of curiosity I also did periodic measurement. My results:
- morning < 9 o'clock = >20MB
- < 16 = between 12 and 20
- between 16 and 23 = < 10, down to 5

I don't complain though, it's good enough
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  #34  
Old 01.02.2018, 12:49
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Re: Is it worth SALT 4g for home internet?

We have just changed our mobile phones from Swisscom to Salt (a lot cheaper with Salts EU unlimited calling package than Swisscom)

On Saturday our Swisscom router stopped working they send us a new one but still no luck... In the mean time we have been using the "personal hotspot" facility on my iPhoneX to run everything from the internet radios to Apple TV for Netflix. Everything works like a dream except each time I come home I have to restart the personal hotspot for the Apple TV to work.

Hope this helps
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  #35  
Old 18.04.2018, 21:18
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Re: Is it worth SALT 4g for home internet?

For anyone considering Salt I can only speak from my experiences. Most people on here have advised me against them for various reasons including experience and technological grounds.

I've been with them now for 2.5 months and I've never been happier. Super fast, super reliable, fantastic customer service, low pings for gaming, and cheap! I'm on the CHF35/month plan and it's just great. I'm using their free Zattoo Internet TV thing and more am watching and recording channels from England for free too.

Just my 2 cents..
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  #36  
Old 08.07.2019, 14:55
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Re: Is it worth SALT 4g for home internet?

I have been with Salt 4G since Dec-18 and must say, it was a huge mistake to switch from Cablecom.


Agreed, the price is lower but thats basically to latch on. Erratic billing since the last 6 months, 2 disconnections later.. I would just say one word... AVOID

And yes, they charge a 30 chf reminder fee on a 19.9 chf monthly fee (all the while I having a standing order on my bank a/c)


- A very annoyed customer locked to a 24 month contract
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  #37  
Old 08.07.2019, 15:48
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Re: Is it worth SALT 4g for home internet?

Wow that's really surprising. I've been on CHF35/month for 1.5 years now, no issues, can't recommend it enough!!


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I have been with Salt 4G since Dec-18 and must say, it was a huge mistake to switch from Cablecom.


Agreed, the price is lower but thats basically to latch on. Erratic billing since the last 6 months, 2 disconnections later.. I would just say one word... AVOID

And yes, they charge a 30 chf reminder fee on a 19.9 chf monthly fee (all the while I having a standing order on my bank a/c)


- A very annoyed customer locked to a 24 month contract
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  #38  
Old 08.07.2019, 17:04
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Re: Is it worth SALT 4g for home internet?

we also use their 4g for streaming at home, no issues, faster then our crap swisscom broadband. Not sure it would be good enough for gaming but for streaming its been faultless
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  #39  
Old 08.07.2019, 21:53
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Re: Is it worth SALT 4g for home internet?

On Salt 4G too, 2 netflix streaming at the same time without problem, which is good enough for me.
When they had the 40% off for new customers, which is quite often, I called them to complain and "threaten" to leave, they actually gave me the 40% off, but tag it to a new 2yr contract. Worth a try if you are still paying 35.
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  #40  
Old 12.08.2019, 21:16
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Re: Is it worth SALT 4g for home internet?

I'm leaving the country soon and am selling my 4G router, bought new last year, that works really well with Salt. It's a TPLink Archer MR400. If anyone is interested let me know. Cheers
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