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Old 26.11.2017, 18:42
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Swisscom TV and Internet with Fibre Optic

Hi guys,

I'm considering to switch my internet, TV and mobile provider all together to a suitable InOne swisscom package. My main worry is about internet and TV at home, whether is compatible with my home setup. According to swisscom, fibre optic is available at my domicile. Well, that's all right, but in order to have internet and TV with them, you have to install 2 devices at your home: Internet Box and Tv Box. Currently they are providing it free of charge for new customer, so it suits me. But coming back again to the setup itself, I'm afraid I will (or a technician paying a fortune) have to do some additional setup.

My home setup follows:

-Wiring cupboard just next to the main door. Currently I have a cable modem + my wifi router in there, all together. There is a LAN deployed at home, with RJ45 sockets in every room, therefore I get wired and WLAN internet in my entire home thanks to the router I have connected to the LAN sockets in the wiring cupboard. Is the internet output of my home, fibre optic really? (picture attached)
-A socket in every room with a RJ45 port and other port that I honestly don't know what is it. Does anybody know, what is that? Picture (attached

So what I want to do, is to have the same setup with Swisscom too: Wired internet in every room + WLAN + TV. Currently, the TV at my home comes form the regular antenna cable, but with Swiscom TV the TV-Box is supposed to be connected to any internet port of your the Internet Box instead, and I wonder if connecting the TV-Box to a RJ45 port in my living room is enough. Do you know guys?
On the other hand, the swisccom internet box does not fit in the cupboard, therefore, where to place it? How to connect the internet box to the internet output in the wiring cupboard?

According to Swisscom, they have the next information published in their webpage:

Starting point: Set up your Internet-Box outside of the wiring cupboard. You can only choose the installation method shown here if you do not wish to use the network sockets available in the rooms of your home.
Note: If you do wish to use the network sockets in your rooms, you must do the network wiring yourself, for which you will require the “Network wiring cupboard connection kit” (available to purchase from the Swisscom Shop).

Then I read about that kit and it says: If your home has a fibre-optic connection and you still require network cabling, you will require Swisscom or an electrician to modify this. This work is chargeable.
Please note: An additional network switch enables the
continued use of existing multimedia sockets.


It seems to be veeeeery complicated to install as I see many potential issues and extra costs to have a proper setup with swisscom. Can anybody advice?

Thank you!!
Attached Thumbnails
swisscom-tv-internet-fibre-optic-20171126_183610.jpg   swisscom-tv-internet-fibre-optic-20171126_183631.jpg   swisscom-tv-internet-fibre-optic-20171126_183708.jpg  
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Old 27.11.2017, 19:20
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Re: Swisscom TV and Internet with Fibre Optic

Looks like TT83 for telephone. Not needed with Swisscom.

"other port that I honestly don't know what is it. Does anybody know, what is that? Picture (attached"

"I wonder if connecting the TV-Box to a RJ45 port in my living room is enough. Do you know guys?"

Should be ok as long as your RJ45 is connected ( directly ) to Internet box . Or indirectly over a compatible Switch from Swisscom

The internet box connects as in the picture below. Thats in your second pic on the right

https://www.swisscom.ch/en/residenti...steckdose.html

Last edited by omtatsat; 06.12.2017 at 08:52.
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Old 27.11.2017, 19:40
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Re: Swisscom TV and Internet with Fibre Optic

And yes you have a fibre optic connection there. The one with the numbers on it

The Internet box from swisscom should fit. It has its own WLAN

Last edited by omtatsat; 06.12.2017 at 08:52.
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Old 12.12.2017, 18:18
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Re: Swisscom TV and Internet with Fibre Optic

Thank you very much for your answer!! I just called to the swisscom guys, they said, they can not guarantee whether the installation will work and be compatible.

My main concern is where to host the router, the new Internet Box 2 is huge and it might fit in the wiring cupboard but not 100% sure. I wonder if the TV Box will work connecting it to the ethernet socket in the living room.

Anyone with experience in this area? I asked the landlord and she said that I just need to give to swisscom the number written in the fibre-optic socket and they arrange everything (except the subscription cancellation from my current internet provider) but I seriously doubt it...

To summarize, my question marks:

What about if the Internet Box 2 does not fit in the wiring cupboard?
Will the internet box receive a strong enough signal to show the HD TV content via the socket installed in the living room, which ethernet cable goes over the switch already installed in the wiring cupboard?

Thanks again and have a nice evening!
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Old 12.12.2017, 20:08
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Re: Swisscom TV and Internet with Fibre Optic

You could post this question in the Swisscom Forum.
Its in English and they can help alot with technical problems.


https://community.swisscom.ch/t5/Swisscom-TV/bd-p/tv_en

You can get the Internet Box Standard. Much easier to fit.

Why dont you test the Ethernet connection in the living room? Plug your PC in there. Signal strength is not a problem. You could consider a WLAN connection between Internet and TV box.

Yes Swisscom will arrange everything but not a home install. That costs extra. They send you all the hardware and you set it up. Here is info for them to come and set it up.

https://www.swisscom.ch/en/residenti.../services.html

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Thank you very much for your answer!! I just called to the swisscom guys, they said, they can not guarantee whether the installation will work and be compatible.

My main concern is where to host the router, the new Internet Box 2 is huge and it might fit in the wiring cupboard but not 100% sure. I wonder if the TV Box will work connecting it to the ethernet socket in the living room.



Anyone with experience in this area? I asked the landlord and she said that I just need to give to swisscom the number written in the fibre-optic socket and they arrange everything (except the subscription cancellation from my current internet provider) but I seriously doubt it...

To summarize, my question marks:

What about if the Internet Box 2 does not fit in the wiring cupboard?
Will the internet box receive a strong enough signal to show the HD TV content via the socket installed in the living room, which ethernet cable goes over the switch already installed in the wiring cupboard?

Thanks again and have a nice evening!
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Old 13.12.2017, 09:44
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Re: Swisscom TV and Internet with Fibre Optic

The Ethernet cable from your TV Box should be connected direct to your Internet box not to any Switch for best results
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Old 14.12.2017, 08:42
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Re: Swisscom TV and Internet with Fibre Optic

Exactly, that's my main concern, what will happen if the TV Box is not connected directly to the Internet Box ? (because is not possible as the Fibre Optic socket is the wiring cupboard instead of the living room where the TV and Internet Box usually are). Will I have a bad signal, glitchs images and issues like that? What about if the Tv Box is connected via WiFi instead?

I will post ask in the swisscom forums too. Thx!!
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Old 14.12.2017, 08:49
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Re: Swisscom TV and Internet with Fibre Optic

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The Ethernet cable from your TV Box should be connected direct to your Internet box not to any Switch for best results
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Exactly, that's my main concern, what will happen if the TV Box is not connected directly to the Internet Box ? (because is not possible as the Fibre Optic socket is the wiring cupboard instead of the living room where the TV and Internet Box usually are). Will I have a bad signal, glitchs images and issues like that? What about if the Tv Box is connected via WiFi instead?

I will post ask in the swisscom forums too. Thx!!
We have a set-up where the TV-box and Internet Box are connected via a switch and it seems to work just fine. We did have issues a few months back where the picture would freeze or just not appear, but that seems have resolved itself. We're on DSL btw, not fibre-optic.
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Old 14.12.2017, 09:03
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Re: Swisscom TV and Internet with Fibre Optic

I have the fibre internet box on the lower floor, and the tv box is on the floor above.

I have an ethernet port in the living room. The TV box is connected to that, and then with a 10 port switch on the lower floor to the internet box. No glitches.

I don't find the fibre internet box to be huge, but if it is replacing that wall mounted thing in the picture then the easiest route would simply to google the specs of the swisscom box and see if it fits.
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Old 14.12.2017, 09:21
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Re: Swisscom TV and Internet with Fibre Optic

I just found in the Swisscom site that my home setup is the worst one ever for swisscom. I can't believe it, for a new apartment!! Basically I have what the mark with a red cross

https://www.swisscom.ch/en/residenti...ution-box.html
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Old 14.12.2017, 09:22
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Re: Swisscom TV and Internet with Fibre Optic

Well there is no reason not to connect it directly to the Internet box.
It has 4 ports so that leaves 3 left over. Here you can put a switch if you need.
Swisscom offers this switch which is compatible with the TV box.

https://www.swisscom.ch/en/residenti...11009327).html
You will have no problem with the signal.

I tried using WLAN as an experiment and it worked. My Intenet Box is in another room as TV Box.


https://www.swisscom.ch/en/residenti...ction-kit.html



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Exactly, that's my main concern, what will happen if the TV Box is not connected directly to the Internet Box ? (because is not possible as the Fibre Optic socket is the wiring cupboard instead of the living room where the TV and Internet Box usually are). Will I have a bad signal, glitchs images and issues like that? What about if the Tv Box is connected via WiFi instead?

I will post ask in the swisscom forums too. Thx!!
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Old 14.12.2017, 09:24
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Re: Swisscom TV and Internet with Fibre Optic

https://www.swisscom.ch/en/residenti...11004392).html

You find the size under " technical Data"
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Old 14.12.2017, 09:32
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Re: Swisscom TV and Internet with Fibre Optic

Yes thats maybe a problem only with WLAN. As I said the Internet Box standard is much more compact. Getting Swisscom to come and rewire can be VERY expensive!
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I just found in the Swisscom site that my home setup is the worst one ever for swisscom. I can't believe it, for a new apartment!! Basically I have what the mark with a red cross

https://www.swisscom.ch/en/residenti...ution-box.html
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Old 14.12.2017, 09:34
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Re: Swisscom TV and Internet with Fibre Optic

THanks for the feedbach, really useful. I did it, the internet box (even the new one 2.0) seems to fit, but I know that the wifi signal will be horrible
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Old 14.12.2017, 09:41
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Re: Swisscom TV and Internet with Fibre Optic

Whilst we're talking Swisscom etc, I recently installed the new Internet Box 2.0, so have a spare 1.0 lying around. Can I use it as a wireless router somewhere else in the house?
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Old 14.12.2017, 09:46
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Re: Swisscom TV and Internet with Fibre Optic

You have WLAN now? If that works OK then I am sure it will work OK with Swisscom. But I think its better to connect TV box over ethernet for a reliable signal. Up to you. If the internet box was deep in a cellar somewhere then it could be a problem with WLAN. But in your case unlikely.

PS SWiss home designers are dumm!!

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THanks for the feedbach, really useful. I did it, the internet box (even the new one 2.0) seems to fit, but I know that the wifi signal will be horrible
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Old 14.12.2017, 09:50
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Re: Swisscom TV and Internet with Fibre Optic

Yes I have WLAN now and it barely works: I had connect an additional WiFi router in the living room (and disable the wifi signal for the one in the distribution box) because the signal from the wifi in the distribution box was very very poor everywhere in the apartment but in the room located next to it.
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Old 14.12.2017, 09:55
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Re: Swisscom TV and Internet with Fibre Optic

heres what Swisscom offers to improve WLAN signal

https://www.swisscom.ch/en/residenti...10232162).html
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Old 14.12.2017, 09:56
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Re: Swisscom TV and Internet with Fibre Optic

THank you all of you guys for the feedback: I think I will order it and try this setup, if something does not work, I have a B plan:

-Wire Fibre Optic cable from the distribution box to the living room and centralize there everywhere to have the perfect setup. The Fibre Optic cable extension, I will put it all over the skirting board till the living room (10-15 meters more or less). Do you guys see it feasable?
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Old 14.12.2017, 10:04
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Re: Swisscom TV and Internet with Fibre Optic

Unless you are an electrician then it would be better to employ one to do a perfect job of rewiring if necessary. Ask Swisscom. They can be pretty flexible in such cases and you could make a deal with them. And you have to connect your ethernet cables ( if necessary ) to the Internet box also

Extension kit 10 m


https://www.swisscom.ch/en/residenti...10181716).html
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THank you all of you guys for the feedback: I think I will order it and try this setup, if something does not work, I have a B plan:

-Wire Fibre Optic cable from the distribution box to the living room and centralize there everywhere to have the perfect setup. The Fibre Optic cable extension, I will put it all over the skirting board till the living room (10-15 meters more or less). Do you guys see it feasable?
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