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Old 10.01.2018, 16:27
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UPC switching from Salt to Swisscom

UPC has offered attractive Mobile deals for the whole of Switzerland using Salt’s mobile network since 2015 and since then has seen continuous growth in the number of customers, which currently stands at over 100,000. Now, the company has decided to use the mobile network belonging to Swisscom for its Mobile offers in the future. As a result of this, all UPC customers will be able to continue benefiting not only from extremely attractive offers, but also from an “outstanding” mobile network (as rated in the Connect test) with exceptional coverage in Switzerland. The switchover to the new mobile network is expected to take place in early 2019.

https://www.upc.ch/en/about-us/media...6_g6sxv0.html/
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Old 10.01.2018, 16:40
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Re: UPC switching from Salt to Swisscom

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UPC has offered attractive Mobile deals for the whole of Switzerland using Salt’s mobile network since 2015 and since then has seen continuous growth in the number of customers, which currently stands at over 100,000. Now, the company has decided to use the mobile network belonging to Swisscom for its Mobile offers in the future. As a result of this, all UPC customers will be able to continue benefiting not only from extremely attractive offers, but also from an “outstanding” mobile network (as rated in the Connect test) with exceptional coverage in Switzerland. The switchover to the new mobile network is expected to take place in early 2019.

https://www.upc.ch/en/about-us/media...6_g6sxv0.html/
What makes me think this is advertising .
Am amused, especially as this is news of the day:

http://www.20min.ch/finance/news/sto...asend-30765692

Google Translate:

"Whether pizza courier, sanitary company or cantonal administration: Many companies across Switzerland have major problems with their telephone conversations - and this for the third day in a row. The affected customers with the "Smart Business Connect" subscription are partially unavailable and can not make calls outside.

survey
Are you affected by the Swisscom malfunction?
Yes, nothing works for me anymore.
It always comes back to interruptions.
I do not have a connection with Swisscom.
No, everything works perfectly for me.
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"Unfortunately, the malfunction persists," confirms Swisscom on request. After the system had been stable the night before, the problem had recurred on Wednesday at 9:20. This concerns primarily customers of small and medium-sized enterprises (SMEs). Work on remedying the disruption is under pressure, according to Swisscom.

Customers are annoyed

The malfunction should be a software error. You could locate that. The internet is not affected. At present, it is assumed that the malfunction will affect several thousand customers, according to Swisscom. Exact figures can not name the group.

Since Monday, 11 clock the disturbance appears again and again Switzerland wide. Even readers of 20 minutes have pointed out the problem. In addition, the affected customers vent their anger in Internet forums.

"Unbelievable, the problem still not solved. I long for the phones with dials back, "writes about a user named Hed on Allestörungen.ch. And Rumeo is annoyed: «For 3 days no reliable landline, should we switch to smoke signals?»

Disruption burdens the shops

Particularly annoying for the customers is that the interruptions disturbs the everyday business of the SMEs. "Slowly it goes into the money, third day in a row limited sales service," complains Schorsch de Schott on Allestörungen.ch. Another customer says: "The market leader Swisscom unfortunately does not care about the loss of sales."

At Swisscom, we are aware of the displeasure of business customers: "We are aware that the telephone is an important service for business customers in particular and apologize to the affected customers for the inconvenience," the group says - and gives give them a tip on the way. "Customers affected by the disruption can divert their calls to the mobile phone," says Swisscom. This works in some cases, but unfortunately not always.

Personally, I'd never switch from Sunrise - have tried and tested Cablecom, Swisscom, Salt, UPC over the past years. And funnily enough, only Sunrise works brilliantly for us:

Whether pizza courier, sanitary company or cantonal administration: Many companies across Switzerland have major problems with their telephone conversations - and this for the third day in a row. The affected customers with the "Smart Business Connect" subscription are partially unavailable and can not make calls outside.

survey
Are you affected by the Swisscom malfunction?
Yes, nothing works for me anymore.
It always comes back to interruptions.
I do not have a connection with Swisscom.
No, everything works perfectly for me.
Vote
"Unfortunately, the malfunction persists," confirms Swisscom on request. After the system had been stable the night before, the problem had recurred on Wednesday at 9:20. This concerns primarily customers of small and medium-sized enterprises (SMEs). Work on remedying the disruption is under pressure, according to Swisscom.

Customers are annoyed

The malfunction should be a software error. You could locate that. The internet is not affected. At present, it is assumed that the malfunction will affect several thousand customers, according to Swisscom. Exact figures can not name the group.

Since Monday, 11 clock the disturbance appears again and again Switzerland wide. Even readers of 20 minutes have pointed out the problem. In addition, the affected customers vent their anger in Internet forums.

"Unbelievable, the problem still not solved. I long for the phones with dials back, "writes about a user named Hed on Allestörungen.ch. And Rumeo is annoyed: «For 3 days no reliable landline, should we switch to smoke signals?»

Disruption burdens the shops

Particularly annoying for the customers is that the interruptions disturbs the everyday business of the SMEs. "Slowly it goes into the money, third day in a row limited sales service," complains Schorsch de Schott on Allestörungen.ch. Another customer says: "The market leader Swisscom unfortunately does not care about the loss of sales."

At Swisscom, we are aware of the displeasure of business customers: "We are aware that the telephone is an important service for business customers in particular and apologize to the affected customers for the inconvenience," the group says - and gives give them a tip on the way. "Customers affected by the disruption can divert their calls to the mobile phone," says Swisscom. This works in some cases, but unfortunately not always."
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Old 10.01.2018, 18:14
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Re: UPC switching from Salt to Swisscom

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UPC has offered attractive Mobile deals for the whole of Switzerland using Salt’s mobile network since 2015 and since then has seen continuous growth in the number of customers, which currently stands at over 100,000. Now, the company has decided to use the mobile network belonging to Swisscom for its Mobile offers in the future. As a result of this, all UPC customers will be able to continue benefiting not only from extremely attractive offers, but also from an “outstanding” mobile network (as rated in the Connect test) with exceptional coverage in Switzerland. The switchover to the new mobile network is expected to take place in early 2019.

https://www.upc.ch/en/about-us/media...6_g6sxv0.html/
That will be an interesting offer - which even I could consider as Swisscom is the only reliable handy-connection provider where I live.

I only wonder what Swisscom is planning. They got wingo on their net now (it's their "daughter company" but still many of us changed as they basically underbid themselves) and next will be upc.
Is the money they make by hiring their system out really gonna make up - or as it should exceed - what they make from handy-contracts directly?

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What makes me think this is advertising .
Am amused, especially as this is news of the day:

http://www.20min.ch/finance/news/sto...asend-30765692
While it is highly annoying and yes, will cost money to companies, shit happens. This attitude "how dare you" seems unplaced as definitely none of these providers just sit back and have a break but work flat out until the problem is solved.
In the end it's technology and it can crash.
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Old 10.01.2018, 18:21
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Re: UPC switching from Salt to Swisscom

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Is the money they make by hiring their system out really gonna make up - or as it should exceed - what they make from handy-contracts directly?
100k new customers is never to be sniffed at

swisscom get a load of cash and one of their rivals lose 100k subscriptions, a huge win for swisscom.

its unlikely they would ever have taken a swisscom subscription off their own backs as its a bundle deal.
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Old 10.01.2018, 18:48
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Re: UPC switching from Salt to Swisscom

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100k new customers is never to be sniffed at

swisscom get a load of cash and one of their rivals lose 100k subscriptions, a huge win for swisscom.

its unlikely they would ever have taken a swisscom subscription off their own backs as its a bundle deal.
Not quite clear what you mean as if it's known that upc runs on Swisscom net not necessarily one of Swisscom's rival (salt or who ever) will lose 100K subscriptions but possibly Swisscom itself

I cancelled Swisscom to change to Wingo. So did a friend of mine, he even cancelled the ISDN connection at the house and now surfs via wingo-handy (hotspot).
Yes, I'm basically still with Swisscom (wingo being their daughter-company) only at a lower price. They lost Fr. 34.00/month on me and quite a bit more on my friend.
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Old 11.01.2018, 08:23
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Re: UPC switching from Salt to Swisscom

Its still better deal for Swisscom than losing customers to Salt or Sunrise.

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I cancelled Swisscom to change to Wingo. So did a friend of mine, he even cancelled the ISDN connection at the house and now surfs via wingo-handy (hotspot).
Yes, I'm basically still with Swisscom (wingo being their daughter-company) only at a lower price. They lost Fr. 34.00/month on me and quite a bit more on my friend.
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Old 11.01.2018, 09:43
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Re: UPC switching from Salt to Swisscom

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Not quite clear what you mean as if it's known that upc runs on Swisscom net not necessarily one of Swisscom's rival (salt or who ever) will lose 100K subscriptions but possibly Swisscom itself

I cancelled Swisscom to change to Wingo. So did a friend of mine, he even cancelled the ISDN connection at the house and now surfs via wingo-handy (hotspot).
Yes, I'm basically still with Swisscom (wingo being their daughter-company) only at a lower price. They lost Fr. 34.00/month on me and quite a bit more on my friend.
they stopped a rival getting 100k customers and they in effect gained 100k customers, so what that another company actually does the charging and hard bit.

the biggest cost in mobile, or just about any business is gaining new customers, unfortunately swiss companies seem to totally ignore this fact and are quite happy to piss off their customers so they leave.

the only slightly odd thing about it is swisscom have generally stayed away from virtual operator deals, so looks like they may be trying to twist the knife into salt.
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Old 11.01.2018, 12:48
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Re: UPC switching from Salt to Swisscom

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100k new customers is never to be sniffed at

swisscom get a load of cash and one of their rivals lose 100k subscriptions, a huge win for swisscom.
And the straw that might just break Salt's back.
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Old 11.01.2018, 12:49
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Re: UPC switching from Salt to Swisscom

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so looks like they may be trying to twist the knife into salt.
yup, trying to put them out of business. I don't think Salt is doing particularly well and their network plain sucks outside of more densely populated areas.
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