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  #21  
Old 12.03.2018, 10:39
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Re: UPC Cablecom "Happy Home" plans and price increase

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UPC keep emailing me offering the package I’m currently paying CHF85 a month for CHF120. I’m still thinking about it...
I'm going to go out on a limb here and defend Cablecom somewhat. I pay 119 for 500MB, TV and no fixed phone. This was after switching from an 85 CHF/mo plan for 200 MB/s. Now I no longer have to pay 33 CHF to my landlord for the fixed internet cost. I also got a mobile contract from them with unlimited minutes/texts and 10GB data. There is also some nominal included MB for roaming in Europe. (250 GB) This costs me 10 chf additionally per month. So the total cost is 129 chf. I value the phone service at around 30 chf per month. So if I subtract the value of the phone service and the fixed fee of 33 chf, I am really paying 66 francs for a 500gb internet package and TV.....I consider that a fairly decent price. Plus I have just one bill to pay each month


I think you are paying 85 for your service plus 33 to your landlord, so your real cost is 118 chf.
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  #22  
Old 12.03.2018, 10:58
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Re: UPC Cablecom "Happy Home" plans and price increase

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I seriously doubt average punters will notice any difference over 200Mbps.

500 and 1000Mbps are just marketing fluff...
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I would argue that 50 Mbit/s should be sufficient for any normal household.
. . .
For cloud backup services (which I incidentally don't use), I guess the more speed the better. But 1000Mbps is a bit difficult to believe and even if true, the weak link would be the PC / network card / cable to router.
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  #23  
Old 12.03.2018, 11:02
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Re: UPC Cablecom "Happy Home" plans and price increase

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i was on a 72 CHF UPC package until 1 month ago but cancelled because it was too expensive. that same package would now be 119 CHF per month.

happy that I changed to a 29 CHF fibre glass Sunrise connection.
i might be on the same tariff. paying around 70chf per month for ~250 internet only.

i went to look for a cheaper option but found only more expensive bundles. are there hidden plans anywhere?
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  #24  
Old 12.03.2018, 11:15
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Re: UPC Cablecom "Happy Home" plans and price increase

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i might be on the same tariff. paying around 70chf per month for ~250 internet only.

i went to look for a cheaper option but found only more expensive bundles. are there hidden plans anywhere?
when I called them to quit, they offered me a cheaper plan.
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  #25  
Old 12.03.2018, 11:22
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Re: UPC Cablecom "Happy Home" plans and price increase

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For cloud backup services (which I incidentally don't use), I guess the more speed the better. But 1000Mbps is a bit difficult to believe and even if true, the weak link would be the PC / network card / cable to router.
In an average household, yes, network card or router will be the weak link, so it's best to make sure your equipment can handle that speed and you're not just throwing money out the window.
Assuming they do optical cable all the way to the router.

But not in a tech-savvy household
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  #26  
Old 12.03.2018, 15:29
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Re: UPC Cablecom "Happy Home" plans and price increase

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I'm going to go out on a limb here and defend Cablecom somewhat. I pay 119 for 500MB, TV and no fixed phone. This was after switching from an 85 CHF/mo plan for 200 MB/s. Now I no longer have to pay 33 CHF to my landlord for the fixed internet cost. I also got a mobile contract from them with unlimited minutes/texts and 10GB data. There is also some nominal included MB for roaming in Europe. (250 GB) This costs me 10 chf additionally per month. So the total cost is 129 chf. I value the phone service at around 30 chf per month. So if I subtract the value of the phone service and the fixed fee of 33 chf, I am really paying 66 francs for a 500gb internet package and TV.....I consider that a fairly decent price. Plus I have just one bill to pay each month


I think you are paying 85 for your service plus 33 to your landlord, so your real cost is 118 chf.
Quite so, but with the new offer it would be CHF153/month to switch from 250Mbps to 500 and would I notice any difference other than paying CHF35 more a month??

For the present, I have reached 'peak speed'....
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  #27  
Old 12.03.2018, 15:39
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Re: UPC Cablecom "Happy Home" plans and price increase

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Quite so, but with the new offer it would be CHF153/month to switch from 250Mbps to 500 and would I notice any difference other than paying CHF35 more a month??

For the present, I have reached 'peak speed'....
I dont know what kind of package you have now, but the most expensive package I see now is 139 with everything included. If you take out the fixed number it goes down to 129
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  #28  
Old 12.03.2018, 15:46
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Re: UPC Cablecom "Happy Home" plans and price increase

I assume the monthly connection fee is included in all UPC offers?
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I dont know what kind of package you have now, but the most expensive package I see now is 139 with everything included. If you take out the fixed number it goes down to 129
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  #29  
Old 12.03.2018, 16:01
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Re: UPC Cablecom "Happy Home" plans and price increase

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I assume the monthly connection fee is included in all UPC offers?
yes, and it is now 37 CHF


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A physical cable connection is required in order to receive digital services such as Internet, telephony or television. For the sake of clarity and transparency, the cable connection is already included in all of our new Connect and Connect & Play offers.
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  #30  
Old 12.03.2018, 16:21
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Re: UPC Cablecom "Happy Home" plans and price increase

these UPC mafia! From April it costs 39,90 CHF-more than the price of Billag!!!!

Ab April 2018 verlangt UPC für den Kabelanschluss 39.90 Franken im Monat. Viele Mieter bezahlen diese Gebühr für das TV- und Internet-Grundangebot, ohne dass sie es wissen – manche sogar doppelt. So lässt sich dies vermeiden.

From April 2018, UPC will charge 39.90 francs a month for the cable connection. Many tenants pay this fee for the TV and Internet basic offer, without them knowing it - some even doubly.

"UPC has justified the increasing cable connection fees in recent years with the expansion of the TV service and the costs of the network infrastructure. For telecoms expert Oliver Zadori from the Jungle Compass comparison service, the annual fee increases are pure money making: "Other providers are also launching more expensive offers, but if so, then with more power. In recent years, the UPC has often made existing offers simply more expensive, »he says to the SRF consumer magazine« Espresso »."

https://www.aargauerzeitung.ch/leben...hren-132173374

here is where your money goes

https://www.schweizamwochenende.ch/w...mann-131066126

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yes, and it is now 37 CHF
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Last edited by omtatsat; 12.03.2018 at 17:16.
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  #31  
Old 12.03.2018, 17:30
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Re: UPC Cablecom "Happy Home" plans and price increase

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yes, and it is now 37 CHF
I am a house owner and pay an annual fee (approx CHF31/month) on top of my package. Do mean if I changed package, I would no longer pay the annual fee??
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  #32  
Old 12.03.2018, 17:38
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Re: UPC Cablecom "Happy Home" plans and price increase

Why don't you ask UPC?


https://support.upc.ch/app/answers/detail/a_id/423

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I am a house owner and pay an annual fee (approx CHF31/month) on top of my package. Do mean if I changed package, I would no longer pay the annual fee??
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  #33  
Old 12.03.2018, 17:42
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Re: UPC Cablecom "Happy Home" plans and price increase

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Why don't you ask UPC?
I did...
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  #34  
Old 12.03.2018, 17:44
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Re: UPC Cablecom "Happy Home" plans and price increase

Then you should at least share your answer from UPC
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I did...
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  #35  
Old 12.03.2018, 17:49
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Re: UPC Cablecom "Happy Home" plans and price increase

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Only for new customers. No subscription fees for 30 days. Usage fees (e.g. for fixed network telephony) will be charged. Can be cancelled by telephone during 30 days. Thereafter a minimum contract period of 11 months applies. If the cable connection is billed by a UPC partner network, this will be taken into account in the form of a credit note. Subject to price and programme changes. Valid until 31.03.2018
https://www.upc.ch/en/bundles/learn-...Teasering_2_EN

So me being a customer since 1989 (then Rediffusion) means I can get stuffed??
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  #36  
Old 12.03.2018, 18:50
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Re: UPC Cablecom "Happy Home" plans and price increase

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I am a house owner and pay an annual fee (approx CHF31/month) on top of my package. Do mean if I changed package, I would no longer pay the annual fee??
Well, as we - as tenants - can take the basic charge out of the rent and it will be included in the monthly fee we pay to cablecom, you as the owner of the house will also have that basic charge in the abo once you change to the "new system".
So - if I got that correctly from a post of an other memeber further up - when you check prices now for abos, that's what you will pay per month in total.

Anybody correct me if I'm wrong here. And PLEASE DO if so. It's also not clear to me whether all prices indicated now by cablecom are including the basic charge.
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Old 12.03.2018, 19:55
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Re: UPC Cablecom "Happy Home" plans and price increase

Der physische Kabelanschluss ist die Voraussetzung dafür, dass Sie digitale Services wie Internet, Telefonie oder Fernsehen empfangen können. Für eine bessere Übersicht und Transparenz ist der Kabelanschluss in allen unseren neuen Connect und Connect & Play Angeboten bereits enthalten. . Connect and play and connect is replaced by " happpie home"!
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Well, as we - as tenants - can take the basic charge out of the rent and it will be included in the monthly fee we pay to cablecom, you as the owner of the house will also have that basic charge in the abo once you change to the "new system".
So - if I got that correctly from a post of an other memeber further up - when you check prices now for abos, that's what you will pay per month in total.

Anybody correct me if I'm wrong here. And PLEASE DO if so. It's also not clear to me whether all prices indicated now by cablecom are including the basic charge.
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Old 12.03.2018, 20:00
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Re: UPC Cablecom "Happy Home" plans and price increase

And this whole " happy home " concept is so stupid. Kitch!!
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Old 12.03.2018, 21:39
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Re: UPC Cablecom "Happy Home" plans and price increase

I had a look at this and theoretically I would get a lot more speed for less money with this new offer.
But as usually the website is crap. It's not clear whether they can even deliver what they offer ("your address was not recognized" rofl, they're able to send the bill since 11 years though ).
Also it seems they want to charge me the connecting-fee of Fr. 99.00 - being a customer already for 11 years.

Weird.

I just emailed my landlord to please get a binding answer to this question from upc. I shall publish it if I get it
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Old 13.03.2018, 07:35
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Re: UPC Cablecom "Happy Home" plans and price increase

There is no garantie that you will get the speed that is paid for. They make their " best effort"!
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I had a look at this and theoretically I would get a lot more speed for less money with this new offer.
But as usually the website is crap. It's not clear whether they can even deliver what they offer ("your address was not recognized" rofl, they're able to send the bill since 11 years though ).
Also it seems they want to charge me the connecting-fee of Fr. 99.00 - being a customer already for 11 years.

Weird.

I just emailed my landlord to please get a binding answer to this question from upc. I shall publish it if I get it
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