Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone  
Reply
 
Thread Tools Display Modes
  #1  
Old 18.02.2018, 15:45
Newbie 1st class
 
Join Date: May 2017
Location: Zurich
Posts: 17
Groaned at 1 Time in 1 Post
Thanked 8 Times in 2 Posts
gokul has no particular reputation at present
Stop lycamobile auto renew

I have an old lycamobile sim and had the 500 mb data pack. I no longer use the sim and would like to stop the auto-renewal of the data pack.

I don't have the login info for the website and I've tried mailing customer care with no success.

How should I try to stop the auto-renewal?
Reply With Quote
  #2  
Old 18.02.2018, 15:56
Forum Legend
 
Join Date: Mar 2016
Location: Leimbach, Zürich
Posts: 4,738
Groaned at 260 Times in 210 Posts
Thanked 5,057 Times in 2,572 Posts
EdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond reputeEdwinNL has a reputation beyond repute
Re: Stop lycamobile auto renew

Quote:
View Post
I have an old lycamobile sim and had the 500 mb data pack. I no longer use the sim and would like to stop the auto-renewal of the data pack.

I don't have the login info for the website and I've tried mailing customer care with no success.

How should I try to stop the auto-renewal?
Since you live in Zürich you could try your luck at their office on the Hermetschloostrasse 73, bring the Sim, contract and your ID or whatever would be relevant along.
Reply With Quote
  #3  
Old 18.02.2018, 20:39
omtatsat's Avatar
Forum Legend
 
Join Date: Oct 2007
Location: Timbuktoo/Zürich
Posts: 7,207
Groaned at 1,262 Times in 682 Posts
Thanked 2,961 Times in 1,922 Posts
omtatsat omtatsat omtatsat omtatsat omtatsat
Re: Stop lycamobile auto renew

well you know the number of your phone and you can set a new password if you have forgotten it!?
Quote:
View Post
I have an old lycamobile sim and had the 500 mb data pack. I no longer use the sim and would like to stop the auto-renewal of the data pack.

I don't have the login info for the website and I've tried mailing customer care with no success.

How should I try to stop the auto-renewal?
Reply With Quote
  #4  
Old 18.02.2018, 20:45
omtatsat's Avatar
Forum Legend
 
Join Date: Oct 2007
Location: Timbuktoo/Zürich
Posts: 7,207
Groaned at 1,262 Times in 682 Posts
Thanked 2,961 Times in 1,922 Posts
omtatsat omtatsat omtatsat omtatsat omtatsat
Re: Stop lycamobile auto renew

Datenpakete
1GB: Fr. 5.90 / *139*91490#
500MB: Fr. 3.25 / *139*95490#
120MB: Fr. 1.25 / *139*90490#

Automatische Verlängerung kündigen: *190# : use this number to cancel

Restdatenmenge überprüfen: *136#

Lycamobile-Nummer anzeigen: *132#
Reply With Quote
  #5  
Old 27.03.2018, 21:30
oct oct is offline
Junior Member
 
Join Date: Oct 2010
Location: Basel
Posts: 38
Groaned at 0 Times in 0 Posts
Thanked 12 Times in 11 Posts
oct has no particular reputation at present
Re: Stop lycamobile auto renew

*190# can stop the auto renew.
Reply With Quote
  #6  
Old 18.02.2019, 21:07
Member
 
Join Date: Apr 2011
Location: Thalwil
Posts: 135
Groaned at 0 Times in 0 Posts
Thanked 36 Times in 25 Posts
TinyK has made some interesting contributions
Re: Stop lycamobile auto renew

I think I occasionally cancelled auto renewal of the wrong bundle. Does anybody know if it's possible to re-enable auto renewal?
Reply With Quote
  #7  
Old 18.02.2019, 23:33
AbFab's Avatar
Forum Legend
 
Join Date: Sep 2006
Location: Zürich
Posts: 7,207
Groaned at 309 Times in 206 Posts
Thanked 9,532 Times in 3,353 Posts
AbFab has a reputation beyond reputeAbFab has a reputation beyond reputeAbFab has a reputation beyond reputeAbFab has a reputation beyond reputeAbFab has a reputation beyond reputeAbFab has a reputation beyond repute
Re: Stop lycamobile auto renew

Quote:
View Post
I think I occasionally cancelled auto renewal of the wrong bundle. Does anybody know if it's possible to re-enable auto renewal?
Yes it‘s possible to autorenew the wrong bundle again...
Reply With Quote
This user would like to thank AbFab for this useful post:
  #8  
Old 19.02.2019, 19:22
Member
 
Join Date: Apr 2011
Location: Thalwil
Posts: 135
Groaned at 0 Times in 0 Posts
Thanked 36 Times in 25 Posts
TinyK has made some interesting contributions
Re: Stop lycamobile auto renew

But how? I can't find a single link in Google covering this topic. The code *190# only works for disabling auto renewal.
Reply With Quote
Reply

Tags
lycamobile




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Lycamobile not possible to renew the abo davdenic TV/internet/telephone 9 26.12.2018 07:41
Lycamobile Keith10 Complaints corner 3 09.06.2017 17:52
Lycamobile tethering alanzed TV/internet/telephone 31 15.11.2016 08:23
Lycamobile ncseng TV/internet/telephone 8 28.09.2016 00:09
Water Stop Tap / Stop Cock AlexS Housing in general 10 03.09.2015 17:11


All times are GMT +2. The time now is 04:45.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0