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  #361  
Old 11.09.2018, 08:44
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Re: Salt Fiber Box

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Sorry cannot edit anymore, I can't enable the subtitles on the Apple TV. I see the option within the overlay, but to no avail.
Any suggestion on the possible source of this problem?


There are no subtitles with Zattoo.
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  #362  
Old 11.09.2018, 22:09
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Re: Salt Fiber Box

Hi,
I have exactly the same issue and did not manage to solve it.
Would be keen to know if anyone did find a workaround.
Thanks
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  #363  
Old 11.09.2018, 22:14
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Re: Salt Fiber Box

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Hi everyone

I wanted to ask if anyone is experiencing the same problems with the fiber box:
About every second or third time when trying to access the wifi via an iphone or ipad the connection is just not working despite having "full bars" on the wifi signal. Router IP is shown correctly on the settings page of the iphone aswell. Also LAN is working perfectly all the time and it's usually just one device at a time that is not working... and it doesn't matter if it's connected on the 2.4ghz or 5ghz band, it happens on both of them.

Interested to hear your experience...

Chris
Hi,
I have exactly the same issue and did not manage to solve it.
Would be keen to know if anyone did find a workaround.
Thanks

Sesmo
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  #364  
Old 12.09.2018, 23:22
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Re: Salt Fiber Box

Hi Sesmo

Interesting to hear. I talked to support already and of course they have no clue other then: „try turning it off and on again“. Weirdly I experience the problem only on Apple devices...

Would be interesting to know what setting for the 2.4ghz band others are using... (IGMP, QAM, etc.)

Christian
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  #365  
Old 17.09.2018, 11:31
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Re: Salt Fiber Box

Hi,

Same problem here on all my android smartphone but my android TV is working good.

Also do you know if we can manage files (move, copy and delete photos, videos) from my USB disk plugged on the box through Windows or 192.168.1.1 ? I can read them with Kodi and VLC but that's it.

Thanks
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  #366  
Old 18.09.2018, 09:23
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Re: Salt Fiber Box

A technician from Salt just came to my appartment to do some bandwidth tests, as I can't get more than 3.5 Gbps with my setup (Asus 10 Gbps card).


With his own test PC, he got between 7 and 8 Gbps (he used iPerf3, a better software more suited for this kind of speed).


So the difference may come from the Asus card (or to a lesser extent, from the RJ45 cable I'm using, although I have tested with both Salt cable and mine, no difference). He was using an Intel X540 T1.


This Asus card is said to be cheap and underperforming, but I wouldnt have foreseen such decrease in performance.


Anyway, my line is running quite normally, I will try to find a better card on Ebay.


As for the Tv, after a couple fo weeks :
- image quality is excellent, equal if not better to Swisscom. Especially with SD sources, there is much less noise than with Swisscom TV. Subtitles are much more comfortable (Swisscom uses some kind of ugly teletext subtitle font)
- some channels lack subtitles
- the Apple TV remote is a disaster. Too much commands in such a little touch area, too confusing, you can't tell if you're holding it the right way when you are in the dark (when watchiung a movie for instance).
- The Live TV / Live control commands are horrible. I regularly go back in time without noticing it.

- NOT fully compatible with an universal remote like Logitech Harmony Companion. The touch commands (tap/swype etc) are NOT recognized by the Companion. And changing the channels (P+ / P-) are by default set as a tap command on the touch area. As far as I can tell, you can't reassign this, so your Harmony remote won't be able to change channels, which makes it totally useless.
So although the image is very good, the interface and ergonomics are horrible. IMO, it is because of the Apple TV underperforming remote, and because of the way the Salt.tv app is programmed/designed. I hope they will upgrade that in the future.


Overall it is frustrating but it should be noted that we are still satisfied. I think we will get used to this interface, considering the price we pay, it is a small flaw I can live with.
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  #367  
Old 18.09.2018, 11:16
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Re: Salt Fiber Box

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A technician from Salt just came to my appartment to do some bandwidth tests, as I can't get more than 3.5 Gbps with my setup (Asus 10 Gbps card).

With his own test PC, he got between 7 and 8 Gbps (he used iPerf3, a better software more suited for this kind of speed).
How did you test it on your PC? Because i noticed the Web Speedtest.net maxes out at around 3 Gbps, seemingly a browser limitation? However with the speedtest.net app for win10 AND the right server, for example iway or wingo, i get 7-8Gpbs with the ASUS XG-C100C, but most other servers top out much earlier, around 1-3Gbps.
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  #368  
Old 18.09.2018, 13:52
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Re: Salt Fiber Box

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How did you test it on your PC? Because i noticed the Web Speedtest.net maxes out at around 3 Gbps, seemingly a browser limitation? However with the speedtest.net app for win10 AND the right server, for example iway or wingo, i get 7-8Gpbs with the ASUS XG-C100C, but most other servers top out much earlier, around 1-3Gbps.
I ran some tests with iPerf3, but will definitely try with the Speedtest app, wasn't aware of its existence. He added that the SSD wasn't the bottleneck as this kind of tests are done within the RAM, not the disks.
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  #369  
Old 19.09.2018, 07:39
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Re: Salt Fiber Box

For the people who have the Salt Fiber Box, I got some questions for you.
1) How stable is your internet and what speed do you get, if you connect your PC via Ethernet to the box?
2) Same question but what about WiFi? If you have issues with WiFi, do you think you can solve them by router bridge to another wireless router you bought from the shop?
3) What is your internet speed at peak times, using both wired/wireless connection?
4) How long did it take for Salt to provide you with internet. I get that their customer service is quite bad, but just, how long did you wait for it?
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  #370  
Old 19.09.2018, 12:30
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Re: Salt Fiber Box

1) How stable is your internet and what speed do you get, if you connect your PC via Ethernet to the box?
Stable - hasn't crashed at all since getting it 2 months or so ago. Speed of 800mb/s (desktop only supports gigabit as it's pretty old). I'm happy with that, as it means that I have 4x gigabit lines + the wireless N... meaning everything could be going at full whack and still have capacity to spare. Compared to UPC (before), where i had 30mb/s on a good day...

2) Same question but what about WiFi? If you have issues with WiFi, do you think you can solve them by router bridge to another wireless router you bought from the shop?
No issues, have an iPhone, a windows phone, an xbox one, a ring camera and a kindle linked... (oh and 3x alexas)

3) What is your internet speed at peak times, using both wired/wireless connection?
No difference in peak/off peak that I can see...

4) How long did it take for Salt to provide you with internet. I get that their customer service is quite bad, but just, how long did you wait for it?
Arrived a few days after ordering, and activation happened on the date salt said. Totally trouble free...
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  #371  
Old 19.09.2018, 15:32
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Re: Salt Fiber Box

Hello,

Does anyone have found a way to put the box in bridge mode ?
According the search on this thread, no...


I'm trying to bridge it to a dd-wrt router on another subnet but it is not working (second router has wan adress, gateway and dns ok but no internet connection).


Thanks

And to answer WhiteSkyMage


1) How stable is your internet and what speed do you get, if you connect your PC via Ethernet to the box?
Fairly stable (downtown GVA), about 800Mb up&down because of gigabit LAN, 1400Mb with wifi.


2) Same question but what about WiFi? If you have issues with WiFi, do you think you can solve them by router bridge to another wireless router you bought from the shop?
Wifi was a bit more problematic (no internet, reboot needed) at the beginning. 5Ghz was more stable than 2.4. But it seems to be corrected now. I still want to bridge it (hence my question above) but mainly for better functionalities (VPN etc...)


3) What is your internet speed at peak times, using both wired/wireless connection?
Same as always I believe


4) How long did it take for Salt to provide you with internet. I get that their customer service is quite bad, but just, how long did you wait for it?

Something like 2 weeks. I've never had the helpdesk on the phone after waiting for about 1h30. So yeah it sucks...
But the salt mobile care crew on twitter is much better and reactive, and it works
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  #372  
Old 19.09.2018, 15:41
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Re: Salt Fiber Box

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For the people who have the Salt Fiber Box, I got some questions for you.
1) How stable is your internet and what speed do you get, if you connect your PC via Ethernet to the box?
2) Same question but what about WiFi? If you have issues with WiFi, do you think you can solve them by router bridge to another wireless router you bought from the shop?
3) What is your internet speed at peak times, using both wired/wireless connection?
4) How long did it take for Salt to provide you with internet. I get that their customer service is quite bad, but just, how long did you wait for it?
1/ Stable, no disconnections with Ethernet. I've had a few WiFi disappearances at first, now they are gone.

2/ See former answer

3/ I've got 3-4 Gbps with my Ethernet card from Asus XG 100C. No idea with WiFi, speed is not a matter for me, as long as the connection is stable and reliable, and it is indeed. As written before, the Salt technician got 7-8 Gbps in my apartment with his PC (Intel Ethernet card). What people have to understand is that 10 Gbps is by no means guaranteed. You need proper hardware, which is quite rare and costly. I see people complaining daily on their FB page because they don't get 10 Gbps with their iPhone. Those people are idiots. If you really want to reach this speed, you must accept to spend a lot of money in hardware, and you MUST be connected with proper RJ45 cables.

4/ They sent the hardware 3-4 days before planned activation, and the line was activated on day one as expected

5/ Don't forget the most important: the huge SMILE you get when you see that you only have to pay 49 chf. Coming from a 125 chf plan from Swisscom, this is game changing, believe me.
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  #373  
Old 19.09.2018, 21:14
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Re: Salt Fiber Box

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Does anyone have found a way to put the box in bridge mode ?
According the search on this thread, no...

I'm trying to bridge it to a dd-wrt router on another subnet but it is not working (second router has wan adress, gateway and dns ok but no internet connection).


Thanks

Bridge? This feature is not offered in the Salt Box as of today. As for the dd-wrt router, I have no knowledge on the topic, but isn't it just a matter of "networking" with appropriate IPs ?
Here, I'm running all LAN behind a Zyxel Firewall (Salt Box IP 192.168.1.1, Zyxel WAN IP 192.168.1.2, Zyxel LAN 192.168.2.x). Others reported running additional routers, where it seems to work up to the telephony/SIP: (german thread) https://www.digi-tv.ch/topic/12714-s...itzbox/?page=1
The Salt Box also has that DMZ mode, where one should be able to connect without additional obstacles.


regards
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  #374  
Old 19.09.2018, 21:38
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Re: Salt Fiber Box

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What people have to understand is that 10 Gbps is by no means guaranteed.

According to various reports, IMO it is proven that Salt indeed offers a connection up to (theoretical) 10Gbit. The point that the line is shared up to (a maxiumum of) 32 participants was reported (https://twitter.com/kuenzler/status/986269694234636288). So in the (absolutely) worst case you'll have at least around 300Mbit. All other complaints about the "speed" IMO are due to the fact that the people does not meet the prerequisites of 10Gbit, they don't know what they do etc. etc..
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  #375  
Old 19.09.2018, 22:20
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Re: Salt Fiber Box

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- the Apple TV remote is a disaster. Too much commands in such a little touch area, too confusing, you can't tell if you're holding it the right way when you are in the dark (when watchiung a movie for instance).
- The Live TV / Live control commands are horrible. I regularly go back in time without noticing it.
A bit exaggerated maybe?



Apple TV 4K update available: TVOS 12.x You can launch the update from within the Apple settings. Said to have improvements regarding the support of remotes. Maybe you try your luck?

It's my first IPTV i have, but IMO the apple remote is quite well designed. Just 3 buttons and one touchpad to control everything, a remarkable achievement IMO. I experience only some glitches in the switch between LiveTV and time-displaced view, indeed it seems to be triggered unintentionally sometimes.
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  #376  
Old 20.09.2018, 15:41
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Re: Salt Fiber Box

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A bit exaggerated maybe?



Apple TV 4K update available: TVOS 12.x You can launch the update from within the Apple settings. Said to have improvements regarding the support of remotes. Maybe you try your luck?

It's my first IPTV i have, but IMO the apple remote is quite well designed. Just 3 buttons and one touchpad to control everything, a remarkable achievement IMO. I experience only some glitches in the switch between LiveTV and time-displaced view, indeed it seems to be triggered unintentionally sometimes.
I echo the original post - the apple TV remote is a piece of cr@p. Have had a few IPTVs, including a mac mini based one, and ever that was bad... but better than this touch pad thing.

Look for the remote in the dark on the sofa, and you'll swipe all over... the logitech remotes are apple tv compatible, so I'm unsure between getting that or just upgrading to a android based iptv.
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  #377  
Old 21.09.2018, 15:56
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Re: Salt Fiber Box

i sold my offered apple tv after 2 days because of that remote + no compatibility with my android devices

i would suggest you to to the same if you dont like it
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  #378  
Old 23.09.2018, 13:20
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Re: Salt Fiber Box

Hey everyone - just curious if anyone else was having issues with their 5GHZ radio? Recently I've been having to reboot the box to get it to come back. Basically I can't connect to it. A reboot fixes it for a few days then it's down again.

I will say the only network change I've made is adding in a Dennon AVR receiver to the network. For now, I've moved it to the 2.4Ghz radio, and I'll slowly add devices back to the 5GHz to see if maybe a device is misbehaving. To bad I can't get logs from this thing.
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  #379  
Old 28.09.2018, 08:19
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Re: Salt Fiber Box

Hi everyone,

a somewhat technical question: is it possible to bridge the box from Salt and put your own router behind it? The reason I want to do it is to allow external access to a Synology NAS and a Plex Server.
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  #380  
Old 28.09.2018, 09:07
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Re: Salt Fiber Box

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Hi everyone,

a somewhat technical question: is it possible to bridge the box from Salt and put your own router behind it? The reason I want to do it is to allow external access to a Synology NAS and a Plex Server.
Bridge, I dont think so...

That said, you can configure routes to map specific ports to your NAS and Plex server (or a firewall).
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