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  #561  
Old 05.11.2019, 08:25
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Wifi network saved but not connecting

Hi,
I got a new phone with Android 10 on it. For some reason, it connects to any wifi network except my Salt fiber router!!

I put in the password and in the list of available wifi networks it shows as "Saved" but it just won't connect! I tried both 2G and 5G - same problem.



Any ideas would will be appreciated.

Thanks, mic
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  #562  
Old 05.11.2019, 23:15
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Re: Wifi network saved but not connecting

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Hi,
I got a new phone with Android 10 on it. For some reason, it connects to any wifi network except my Salt fiber router!!

I put in the password and in the list of available wifi networks it shows as "Saved" but it just won't connect! I tried both 2G and 5G - same problem.


Any ideas would will be appreciated.

Thanks, mic

Update: phone does connect with WPA-Auto-Personal authentification, but not with WPA2-Personal.



Probably not great since WPA is inferior to WPA2 security-wise, as far as I understand...
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  #563  
Old 10.11.2019, 12:59
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Re: Salt Fiber Box

Attracted by the offer, I switched from Swisscom to SALT a week ago, and I am quite frustrated:
- SALT promised that I can run the Swisscom connection in parallel until the end of the contract. This would have allowed me to run both setups in parallel and make sure that everything is working correctly. Despite that promise, the SALT technician activated the SALT access on previous Swisscom fiber port and not on the (available!) second port, and I was cut off immediately.

- apparently the SALT fiber box has difficulties with the CLIP protocol, the landline phone connected to the analog port does not show the number of incoming calls (which it did fine with the Swisscom box).

- the name server in the fiber box does not recognize the hostnames of all devices in my local network, for instance of my Synology NAS

- the SALT support on the phone and in the shop are trained to be always friendly, but have not been able to address any of the issues.

The offer looks attractive, but my suspicion grows that it is merely cheap! Can anybody offer solutions to the issues with CLIP or the name server?

Thanks, M
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  #564  
Old 11.11.2019, 08:56
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Hi, where are you located?

My Salt router is connected to port 1, which is the same, I believe, for anywhere in the city of Zurich. I do not believe that port 2 could be used for Salt. Perhaps this is different in your location.

I am, however, able to see the phone number of incoming calls just fine.

The helpline people are very friendly but often clueless, particularly about the Apple TV (you need an iTunes account to download new apps like Sky Show and Youtube, by the way...)

It sounds like they got your fiber line working right away, though, so that is good.
I was a UPC customer so the two internet lines (copper and fiber) did not interfere with each other.
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  #565  
Old 11.11.2019, 18:53
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Re: Salt Fiber Box

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- SALT promised that I can run the Swisscom connection in parallel until the end of the contract. ...

- apparently the SALT fiber box has difficulties with the CLIP protocol, the landline phone connected to the analog port does not show the number of incoming calls (which it did fine with the Swisscom box).

- the name server in the fiber box does not recognize the hostnames of all devices in my local network, for instance of my Synology NAS

The port used for the fiber line is given by the local EW (electric company) running your network, Salt has no influence on this, they just have the right to give wrong informations ...

There is one setting in the salt box under (expert) network>firewall>firewall>NAT loopback that addresses the issue, if I'm not mistaken
https://sacha.horovitz.ch/mapping-de...ec-salt-fiber/

I hope you didn't switch to Salt just to obtain a proper CLIP feature?
For me here it's semi-full-featured, as it alternates in the display with a some-seconds loop between unknown>calling number>unknown>calling number etc.. But on an almost prehistoric fixnet-handheld, maybe this helps.
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  #566  
Old 12.11.2019, 09:58
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Re: Salt Fiber Box

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...

I hope you didn't switch to Salt just to obtain a proper CLIP feature?
For me here it's semi-full-featured, as it alternates in the display with a some-seconds loop between unknown>calling number>unknown>calling number etc.. But on an almost prehistoric fixnet-handheld, maybe this helps.

loop unknown>calling number usually means that you did not save your own number in the handset
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  #567  
Old 30.11.2019, 19:56
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Re: Wifi network saved but not connecting

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Update: phone does connect with WPA-Auto-Personal authentification, but not with WPA2-Personal.



Probably not great since WPA is inferior to WPA2 security-wise, as far as I understand...

I have a Nokia 8.1 and have exactly the same problem: since the Android 10 update my phone cannot connect to the Salt fiber box when authentification is set to WPA2-Personnal AES. I also confirm when it is set to WPA-Personal AES+TIK it works ...


I tried on several other wifi networks using WPA2-Personal and AES and it works nicely, so I think it is an issue in the Salt fiber box firmware ...



Did you try to contact Salt?
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  #568  
Old 02.12.2019, 09:38
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Re: Wifi network saved but not connecting

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I have a Nokia 8.1 and have exactly the same problem: since the Android 10 update my phone cannot connect to the Salt fiber box when authentification is set to WPA2-Personnal AES. I also confirm when it is set to WPA-Personal AES+TIK it works ...


I tried on several other wifi networks using WPA2-Personal and AES and it works nicely, so I think it is an issue in the Salt fiber box firmware ...


Did you try to contact Salt?

Thanks for replying! I'm "glad" to hear I'm not the only one...



I did contact Salt. First I called technical service and the person who answered was completely clueless. Then I wrote in and got a reply that didn't really answer the question, either (see below, in French, sorry).



It seems the only thing we can do is wait and hope for a firmware update for the Salt fiber box. Do you think "WPA-Personal AES+TIK" is an inferior setting???


Salt's answer:

Selon les protocoles de sécurité que vous utilisez, la vitesse des données peut être affectée, WPA2 est le protocole de codage le plus rapide et le plus sécurisé. Rassurez-vous, la méthode d'authentification WPA2-Personal et WPA-Auto-Personal est juste une méthode de cryptage wifi. Il n’est pas nécessaire de faire une mise à jour de votre appareil, celui-ci se connecter simplement de manière automatique au protocole de sécurité optimal afin de ne pas affecte la vitesse des données.
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  #569  
Old 03.12.2019, 09:03
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Re: Wifi network saved but not connecting

Yes WPA is much less secure than WPA2. Ok my side I turned on a guest WiFi with WPA and left my main network as WPA2 as a temporary solution.



I had a closer look last weekend and it seems to be an issue with IPV6, which unfortunately one cannot turn off on the salt fiber box as far as I know.


When my device is connected to my guest WiFi in WPA, on the router configuration page > connected device , it seems its name cannot be resolved (there is a blank) and it is also the only device which appears in the IPV6 section (it appears actually in both ipv4 and ipv6). Do you see something similar ?


Cheers
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  #570  
Old 03.12.2019, 09:05
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Re: Wifi network saved but not connecting

Sorry for the double reply, just to say that on my side I did not contact salt but I'm not do surprised that they were not that helpful
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  #571  
Old 03.12.2019, 21:20
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Re: Wifi network saved but not connecting

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Yes WPA is much less secure than WPA2. Ok my side I turned on a guest WiFi with WPA and left my main network as WPA2 as a temporary solution.
I did the exact same thing! - guest network with WPA for my phone and main network with WPA2 for all the other devices.

But now I'm thinking that, since WPA is less secure, maybe the smart thing to do would be the other way around: set the main network to WPA and hide its SSID, and set the guest network (whose SSID cannot be hidden) to WPA2 for the other devices. Any thoughts?

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I had a closer look last weekend and it seems to be an issue with IPV6, which unfortunately one cannot turn off on the salt fiber box as far as I know.
When my device is connected to my guest WiFi in WPA, on the router configuration page > connected device , it seems its name cannot be resolved (there is a blank) and it is also the only device which appears in the IPV6 section (it appears actually in both ipv4 and ipv6). Do you see something similar ?
Same thing: the phone appears with no name (blank) and all I can see is its IP and MAC addresses. BUT it's listed in the IPv4 section!


I wonder what will come sooner: a salt fiber box firmware upgrade or an android 10 update that somehow solves the issue
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  #572  
Old 05.12.2019, 05:25
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Re: Salt Fiber Box

Sorry, if this was answered already...
Spent whole evening yesterday trying to get fiber box into pass through bridge mode. I have ASUS router to do all firewall and nat.
Any solution for that? Map all ports in fiber box to router ip?
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  #573  
Old 09.12.2019, 10:25
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Re: Salt Fiber Box

The new Salt-TV Remote seems to be available and for sale for Fr. 19.95 !

https://fiber.salt.ch/en/fiber/equipment/remote-control

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  #574  
Old 09.12.2019, 10:28
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Re: Salt Fiber Box

PS: there are some more details + video in French under .https://www.xavierstuder.com/2019/12...offre-tv-test/
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  #575  
Old 09.12.2019, 13:00
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Re: Salt Fiber Box

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PS: there are some more details + video in French under .https://www.xavierstuder.com/2019/12...offre-tv-test/
Yes, I noticed that about the new remote on his blog today!

Also, Salt has updated their TV app!

In the App Store, search for Salt and choose "update".

I see the "Favourites" channel group (under Menu / Channels) is back! Useful!

A new menu entry called "Explore" that reminds me of the Replay that I already do not use.
Others might find it useful, though. "Search" is still there as well.

You can switch more easily between Favourites and All Channels by swiping up to bring up the channel carousel and choosing either Favourites or All Channels on the left.

WHOA! My alternate Apple remote changes channels when I use the up and down channel buttons!!!

That is SERIOUSLY useful!

I have to admit I wondered how they would make their remote change channels and now I know...

Last edited by sladen; 09.12.2019 at 13:10.
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  #576  
Old 09.12.2019, 17:19
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Re: Salt Fiber Box

And it just got some more international coverage tonight via MacRumors:
https://www.macrumors.com/2019/12/09...emote-control/ : it seems many people would like to by one :-)
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  #577  
Old 09.12.2019, 17:49
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Re: Salt Fiber Box

Next one (and last post for today) with a nice title:
"The Apple TV remote is so bad that a Swiss TV company developed a normal replacement" https://www.theverge.com/circuitbrea...buttons-normal
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  #578  
Old 09.12.2019, 18:58
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Re: Salt Fiber Box

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Next one (and last post for today) with a nice title:
"The Apple TV remote is so bad that a Swiss TV company developed a normal replacement" https://www.theverge.com/circuitbrea...buttons-normal
That's great, Saltix! Quite funny stories.

Of course, an alternative remote system was always there but you had to set it up yourself to control the Apple TV 4K. You can use any remote. The main failing was that it would not be able to put the Apple to sleep or change channels except via the Menu button and the Channel groups on the Menu. I've been using an old UPC Thompson gray remote because it is universal and that allows me to also turn on the TV and control the sound. Most of the time this remote is a glorified MUTE button.

All of a sudden today (after I upgraded the Salt app) my Thompson remote was able to change channels. This means they have used one of the alternate Apple remote functions to do it. So you can "build" your own. If you have an old remote that is NOT needed to control another device anymore then put some batteries in it and try to set it up as an alternate remote for the Apple.

That will save you twenty bucks, at least
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  #579  
Old 11.12.2019, 00:45
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Re: Salt Fiber Box

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Next one (and last post for today) with a nice title:
"The Apple TV remote is so bad that a Swiss TV company developed a normal replacement" https://www.theverge.com/circuitbrea...buttons-normal
I don't mind the Apple TV remote. It took a few weeks, but now I can handle it smoothly to do all I want with my tellie. What are other people doing wrong?
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  #580  
Old 11.12.2019, 08:03
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Re: Salt Fiber Box

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I don't mind the Apple TV remote. It took a few weeks, but now I can handle it smoothly to do all I want with my tellie. What are other people doing wrong?

I suppose you can get used to it. It's still uselessly small and easily slips out of the hand.



But for me, the stupidest thing is the letter-by-letter typing when searching for a title that you cannot dictate (for example, in a different language than your apple tv's language). Takes so long scrolling up and down that alphabet! I remember with Swisscom TV, the remote had a number pad and you could type words like one used to type text messages on cell phones - a lot quicker.
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