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  #601  
Old 22.01.2020, 16:48
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Re: Salt Fiber Box

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9.95 chf
Salt offered me this option two weeks ago.

Today, they changed their opinion: They sell no longer fixed IPV4 adresses.

They told me "you have got a fixed IPV6".


Does anyone know, how I can access my NAS (behind salt box with fixed IPV6) from a IPV4 internet connection?

One working solution is to setup an IPV6 tunnel through the IPV4 connection. I did that on a fritzbox. However, this isn't practical for a smartphone and for accessing my NAS from else where.

Your help is really appreciated.
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  #602  
Old 23.01.2020, 13:59
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Re: Salt Fiber Box

I asked salt, how I can access my NAS from an IPV4 internet connection: Answer:

Sorry, we made a mistake, you are still able to buy a fixed IPV4 adress
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  #603  
Old 28.01.2020, 11:28
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Re: Salt Fiber Box

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I asked salt, how I can access my NAS from an IPV4 internet connection: Answer:
Sorry, we made a mistake, you are still able to buy a fixed IPV4 adress

Good to know! So now you have a fixed IPV4 + an IPv6 Range ? (old customer here, only IPV4, still fix, for now at least...).
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  #604  
Old 28.01.2020, 17:59
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Re: Salt Fiber Box

anyone having issues with LAN connectivity with the salt box? (even with isolation turned off as is set by default) I'm not able to connect from wifi to cable devices (and vice versa)

as per ipv4 I'm not sure how they can force us to pay to get an ipv4 since it is written nowhere in the contract, and in the contract it is specified that Salt connects you to the Internet,
in fact this connectivity should be 2 directions and ipv4 is still the predominant internet (at least here in Switzerland) meaning they are not providing the service we are paying for.

thanks
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  #605  
Old 29.01.2020, 11:07
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Re: Salt Fiber Box

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anyone having issues with LAN connectivity with the salt box? (even with isolation turned off as is set by default) I'm not able to connect from wifi to cable devices (and vice versa)

as per ipv4 I'm not sure how they can force us to pay to get an ipv4 since it is written nowhere in the contract, and in the contract it is specified that Salt connects you to the Internet.
They ask to pay for a *fixed* public ipv4. They could theoretically give private ip addresses (10.x.y.z) and access would stlll be possible.

(no issue with LAN connectivity here).
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  #606  
Old 03.02.2020, 19:48
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Re: Salt Fiber Box

Hi everybody,

I know it is an old question, but I have been searching the post (and the web) for literally days, and still have no answer...

I successfully set my home network with Salt Fiber Box, and I guess I have a fixed public IP since it hasn't changed after multiple resets of the box...

I set port forwarding to open traffic to my NAS, so why it still cannot be seen from outside the network? I tested the ports with canyouseeme and similar, from both inside and outside my home network.

Anybody has a clear answer? Or can redirect me to a useful post?

Thanks in advance
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  #607  
Old 04.02.2020, 15:03
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Re: Salt Fiber Box

Hi,


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I successfully set my home network with Salt Fiber Box, and I guess I have a fixed public IP since it hasn't changed after multiple resets of the box...

I set port forwarding to open traffic to my NAS, so why it still cannot be seen from outside the network? I tested the ports with canyouseeme and similar, from both inside and outside my home network.

This sounds good so far, so you set your NAS lan IP as DMZ address in the Salt.box config, correct ? Some screenshots would help if still not ok.



Can you please also double-check you really have a public IP as I heard new customers are not getting them anymore...
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  #608  
Old 07.02.2020, 07:23
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Re: Salt Fiber Box

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This sounds good so far, so you set your NAS lan IP as DMZ address in the Salt.box config, correct ?


Can you please also double-check you really have a public IP as I heard new customers are not getting them anymore...
Thanks for your answer

I set DMZ to my NAS ip, but it didn't work...when I check if traffic is allowed on common ports (like 80, or others used by the NAS) it looks closed.

How can I double check if I have a public IP? Should I call Salt to know that?

I actually have a doubt, because in the Box settings I find an IP like 10.x.x.x,
while on sites like findmyip or similar I get a 213.x.x.x

Why is that?
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  #609  
Old 07.02.2020, 07:31
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Re: Salt Fiber Box

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How can I double check if I have a public IP? Should I call Salt to know that?

I actually have a doubt, because in the Box settings I find an IP like 10.x.x.x,
while on sites like findmyip or similar I get a 213.x.x.x
Why is that?
Bad news: 10.x.x.x is a private non routable IP, no problem to go on the net, but look it as a Tor exit node or proxy IP, incoming requests to the 213.x.x.x cannot come back to your router IP as this 213.x.x.x IP is (most probably) shared with other customers.

You should contact salt support to order a public IPv4 IP, or "just" use IPv6
Good luck !
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  #610  
Old 07.02.2020, 12:05
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Re: Salt Fiber Box

I had a little suspicion...

I admit that I handle my home network pretty easily now, but when it comes to IPv6 I get lost...

What do you mean with "just use IPv6"?
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  #611  
Old 07.02.2020, 13:46
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Re: Salt Fiber Box

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I had a little suspicion...
What do you mean with "just use IPv6"?
Access your home network from IPV6 connections. Not really a solution for me (many mobile devices and home internet connections have IPV4 only). You can't access IPV6 form IPV4.
IPV6 is not backwards compatible and vice versa.
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  #612  
Old 07.02.2020, 13:54
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Re: Salt Fiber Box

I have a Fritzbox 3490 on the DMZ port of salt fiber box.
Does anyone know, how I have to setup the fritzbox to get also IPV6 access?

At the moment only IPV4 is working behind the fritzbox.

Please see attachment for current settings.
Attached Thumbnails
salt-fiber-box-fritzbox_int_en.png   salt-fiber-box-fritzbox_ipv6_1_en.png   salt-fiber-box-fritzbox_ipv6_2_en.png  
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  #613  
Old 07.02.2020, 16:19
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Re: Salt Fiber Box

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What do you mean with "just use IPv6"?
https://sacha.horovitz.ch/le-support...ec-salt-fiber/ may be a good inspiration (over google translate if necessary), I just saw this page yesterday.

Otherwise I'd try to contact salt fiber support, and tell them what you're trying to do, maybe you will be lucky and they will give you a "real" IPv4 address without further cost.
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  #614  
Old 10.02.2020, 08:30
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Re: Salt Fiber Box

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Does anyone know, how I have to setup the fritzbox to get also IPV6 access?
.
The solution was to "hard code" the ipv6 adress (Static Settings).
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  #615  
Old 10.02.2020, 13:49
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Re: Salt Fiber Box

It was more than an inspiration, I can finally connect to my NAS from the outside! Thanks a lot!

It still is impossible to access to my home network from my phone if I am not on the home wifi, but that is because of the mobile provider that does not support IPv6 apparently....but that is not a big concern for me.

Thanks you!
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  #616  
Old 04.03.2020, 17:56
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Re: Salt Fiber Box

Hello,
What is today the reliability of the Salt fibre network?
Have they improved their client support service?
Does anybody have recent experience in subscribing Salt fibre?
Thanks a lot!
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  #617  
Old 04.03.2020, 18:12
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Re: Wifi network saved but not connecting

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I did the exact same thing! - guest network with WPA for my phone and main network with WPA2 for all the other devices.

But now I'm thinking that, since WPA is less secure, maybe the smart thing to do would be the other way around: set the main network to WPA and hide its SSID, and set the guest network (whose SSID cannot be hidden) to WPA2 for the other devices. Any thoughts?


Same thing: the phone appears with no name (blank) and all I can see is its IP and MAC addresses. BUT it's listed in the IPv4 section!


I wonder what will come sooner: a salt fiber box firmware upgrade or an android 10 update that somehow solves the issue

Was this authentication issue solved?
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  #618  
Old 05.03.2020, 14:37
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Re: Salt Fiber Box

Hi Kunta,

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What is today the reliability of the Salt fibre network?
Have they improved their client support service?
Does anybody have recent experience in subscribing Salt fibre?
Not a new subscriber (~1year now), but still:
1) Reliability & speed very good, only about 15 minuntes downtime once nearly a year ago
2) customer service: it seems the best is not to have to deal with them But it they have some very competent people too if you follow the answers via twitter for example, so it's also a luck thing. Usually my only interaction is one SMS every 2 year to ask me if I still want to keep my salt plus swiss abo for 29.90/month instead of 59.90, which is fine for now.
3) recent experience: nope

Good luck!
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  #619  
Old 09.03.2020, 13:48
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Re: Salt Fiber Box

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Hello,
What is today the reliability of the Salt fibre network?
Have they improved their client support service?
Does anybody have recent experience in subscribing Salt fibre?
Thanks a lot!
Hi recent subscriber here, I've had decent reliability so far, I had a couple of services disconnecting 1-2 times, which happened more sparsely with previous provider.

So far no major issues with client support.

I subscribed to them recently, they were helpful on the phone, identified if my postcode supports fiber, sent me the box and apple TV etc. There were 1-2 mistakes on their side during the signup process but they were quick to fix them.

Overall I feel this is a decent offering and good value for money.
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  #620  
Old 10.03.2020, 06:57
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Re: Salt Fiber Box

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Hello,
What is today the reliability of the Salt fibre network?
Have they improved their client support service?
Does anybody have recent experience in subscribing Salt fibre?
Thanks a lot!
The subscription and activation is really slick, the reliability is meh...

This is the last month or so, the biggest orange bar is 11 mins, the biggest blue about 30 seconds. This is due to instability of one of the salt devices 2 hops from me on a private subnet
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