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  #81  
Old 06.05.2018, 19:22
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Re: Salt Fiber Box

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So these are wifi issues rather than WAN / internet link. In this case you can try to do such workaround:
- If possible disable WIFI on salt router
- Use a external access point or a normal router connected into salt box to do wifi part
I'm going to get a cable and connect my laptop over LAN (to modem for now, router maybe in the future). Last time I just used it to do the speed test and to download some games. Hopefully I don't encounter any other issues when using it for a longer period.

Regarding the router for wifi. I think I might wait a bit more, but in the meantime I'm looking for routers. My apartment is tiny, the wifi of the salt box gets everywhere so I wouldn't need a router if only the salt wifi worked. Not so keen on spending money to resolve problems they ought to resolve.
But, yeh, for now it's just looking and I managed to get a travel router which is slow, but consistent enough if I want to play any online games.

If anyone has suggestions for a decent router that would not make me compromise on the speed but doesn't cost me an arm and a leg that would be great. I don't know much about what to check for in routers. I just know it needs to be fast and upright, because I don't have space for a flat router
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  #82  
Old 06.05.2018, 20:39
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Re: Salt Fiber Box

@SaltFiberUser
I found one (same as I have) on tutti:
https://www.tutti.ch/de/vi/zuerich/c...outer/20578014

38 chf

You get AC over it and realistically you should get ~400-500 mbps over wifi to it (or maybe a bit more with right wifi cards).

Also, keep in mind that if you are using 2.4Ghz there are usually a LOT of networks in the area and all that wifi 'jitter' migth render you wifi super slow.
Actually as first thing make sure you're on 5Ghz
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  #83  
Old 06.05.2018, 22:22
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Re: Salt Fiber Box

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@SaltFiberUser
I found one (same as I have) on tutti:
https://www.tutti.ch/de/vi/zuerich/c...outer/20578014

38 chf

You get AC over it and realistically you should get ~400-500 mbps over wifi to it (or maybe a bit more with right wifi cards).

Also, keep in mind that if you are using 2.4Ghz there are usually a LOT of networks in the area and all that wifi 'jitter' migth render you wifi super slow.
Actually as first thing make sure you're on 5Ghz
AC speeds work only in 5GHz, N on both (2.4 and 5GHz)
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  #84  
Old 07.05.2018, 08:14
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Re: Salt Fiber Box

its so high because Salt SUCKS!
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Is that so high that one is financially not able to cancel?
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  #85  
Old 08.05.2018, 22:30
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Re: Salt Fiber Box

ok, so box arrived, OTO ready
Do you know how long it takes for them to activate the account?

The fiber status page says connected, but I do not get any IP address and network status is disconnected.
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  #86  
Old 09.05.2018, 04:36
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Re: Salt Fiber Box

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its so high because Salt SUCKS!
Yes, we all know your opinion about Salt by now, and tbh I do not think anybody cares about your 100 postings about how shitty Salt is in your eyes.

Great contribution again dude.
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  #87  
Old 09.05.2018, 09:40
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Re: Salt Fiber Box

Finally I received salt fiber box. Salt regularly sent emails/sms to keep customer updated about status. Here is the timeline:

Order placed: 29.04.2018
Order validated: 30.04.2018
Fiber box dispatched: 07.05.2018
Connection activated: 08.05.2018
Fiber box received: 08.05.2016

Salt sent a big carton approx 4 kg with salt fiber box, apple tv and a HDMI cable. Salt fiber box has a big form factor. Initially when I connected it with power and fiber cable, it did firmware upgrade and within 10 mins I was able to use internet. I noticed EWZ fiber outlet contains 4 ports and salt wrote me to use port 1. I connected my mobile using WiFi. I connected my computer using LAN and then connected to my office computer through VPN(sonicwall netextender) and it connected flawlessly. Here are some pictures:



Attached Images
File Type: jpg IMG-2208.JPG (104.0 KB, 3639 views)
File Type: jpg IMG-2213.JPG (142.9 KB, 6173 views)

Last edited by simple_person; 09.05.2018 at 10:01.
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  #88  
Old 09.05.2018, 09:47
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Re: Salt Fiber Box

I will write more about apple tv, connection speed, stability etc after few weeks of usage. I will keep my UPC connection for a while then . Since last few months UPC quality deteriorated a lot specially on evening and weekend. Even had few disruptions. UPC is running on older cables. I hope they upgrade those cables or let user choose fiber cables from EWZ because salt, sunrise, fiber7 etc are using those cables to provide service.

Last edited by simple_person; 09.05.2018 at 09:57.
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  #89  
Old 09.05.2018, 09:56
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Re: Salt Fiber Box

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I will write about apple tv, connection speed, stability etc after few weeks of usage. I will keep my UPC connection for a while then .
Thanks for such detailed feedback! I am eager to hear about your experience in a while.
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  #90  
Old 09.05.2018, 23:12
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Re: Salt Fiber Box

I called them today, the support knows nothing when an account will be finally activated. Everything is here, connection is working, except there is no access. They cannot even give a commitment, whether it is 1day, 1 week, 1 month, etc...

anyway I also got a new UPC modem on the same day like the salt box.
500Mbits works well, the box design is more nice than the salt box (it is too large and the power supply has the bad cable length ratios: the low voltage part too short, the 230V part too heavy, and in the middle there is a notebook like power supply: thats not a good combination).

If the fiber box is such large I do not understand why they cannot make an integrated power supply module... The optical transceiver temperature (on room temperature, without working connection) was already reported to be more than 50 degrees.
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  #91  
Old 10.05.2018, 10:59
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Re: Salt Fiber Box

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If the fiber box is such large I do not understand why they cannot make an integrated power supply module... The optical transceiver temperature (on room temperature, without working connection) was already reported to be more than 50 degrees.
You answered your own question... heat. It's much better design with PSU outside, heat wise and also in case it if goes bad.
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  #92  
Old 10.05.2018, 11:35
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Re: Salt Fiber Box

the whole stuff is plastic: thermal insulator, yes I know it is cheap
with good placement and partitioning these problems can be solved

if PSU goes bad than likely the router too so what is the benefit?

furthermore as I said without active communication it is dissipating so much that means to me poor design

e.g. an apple tv during streaming netflix consuming less than 2.5W
this box with all WLAN off, in idle state (no PC connected, no USB device connected, WAN side connected without getting IP), with no communication consuming 8.3W
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  #93  
Old 14.05.2018, 14:06
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Re: Salt Fiber Box

Ordered on Friday 4th, box turned up Monday 7th.

Activation was done the same afternoon... turned on the box, it reckons that it's "connected", looks like it upgraded itself just fine.

The SFP gets 10Gbit up and down, the box knows what IP address it has.

Only the internet doesn't work, neither via wired nor wifi. LAN devices do get issued with an IP address, only there is basically no connectivity.

All support can do is say "it's with the technical department" and that's the only information that you get out of them.

At least in the meantime I can still use the Apple TV service via Sunrise, but they have three weeks to sort it out as that's when my Sunrise service is going to end.

Who thinks that they will be able to do it by then ?


In other news, with Sunrise fiber I basically took out the SFP that they gave me in their internet box and put it into a TP-Link MC-220 media converter - anyone tried doing a similar thing with the Salt box yet?
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  #94  
Old 14.05.2018, 21:43
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Re: Salt Fiber Box

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the whole stuff is plastic: thermal insulator, yes I know it is cheap
with good placement and partitioning these problems can be solved

if PSU goes bad than likely the router too so what is the benefit?



e.g. an apple tv during streaming netflix consuming less than 2.5W
this box with all WLAN off, in idle state (no PC connected, no USB device connected, WAN side connected without getting IP), with no communication consuming 8.3W
Are there no air holes in the box??

Actually usually when PSU goes bad the box does not, also having it outside reduces the risk of going bad (usually it's heat related issue with capacitors after time)

Apple TV is nothing like this box with a CPU, switch chip, wifi radios (2 of them - one for each band - and at least 5Ghz handling MIMO - so multiple data streams in parallel) - and it's being able to handle 10Gbit.
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  #95  
Old 14.05.2018, 21:44
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Re: Salt Fiber Box

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In other news, with Sunrise fiber I basically took out the SFP that they gave me in their internet box and put it into a TP-Link MC-220 media converter - anyone tried doing a similar thing with the Salt box yet?
You want to put salt SFP module into mc-220? It will not work.
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  #96  
Old 14.05.2018, 22:19
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Re: Salt Fiber Box

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You want to put salt SFP module into mc-220? It will not work.
Yeah, I did some research and realised that I'd need a 10GB media converter because SFP isn't compatible with SFP+. The 10GB media converters go for something like $800 - no thanks!
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  #97  
Old 14.05.2018, 22:22
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Re: Salt Fiber Box

salt module is definitely not SFP
it can be SFP+, QSFP+, XFP or custom interface, these can handle 10G
MC220 can accept only SFP
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  #98  
Old 14.05.2018, 22:24
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Re: Salt Fiber Box

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Are there no air holes in the box??

Actually usually when PSU goes bad the box does not, also having it outside reduces the risk of going bad (usually it's heat related issue with capacitors after time)

Apple TV is nothing like this box with a CPU, switch chip, wifi radios (2 of them - one for each band - and at least 5Ghz handling MIMO - so multiple data streams in parallel) - and it's being able to handle 10Gbit.
thermal design is much more than putting heatsinks inside and holes on a box...
furthermore if it is doing nothing, should consume nothing
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  #99  
Old 14.05.2018, 22:39
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Re: Salt Fiber Box

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thermal design is much more than putting heatsinks inside and holes on a box...
furthermore if it is doing nothing, should consume nothing
Define nothing?

Nothing means unplugged, or otherwise fully switched off.
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  #100  
Old 15.05.2018, 09:10
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Re: Salt Fiber Box

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in idle state (no PC connected, no USB device connected, WAN side connected without getting IP), with no communication consuming 8.3W
Have they managed to get around to activating your connection yet?

I've been stuck for a week: box does acquire 10Gbps link and manages to get itself an IP address but connectivity is clearly a luxury that I haven't deserved to get so far.
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