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  #101  
Old 15.05.2018, 09:47
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Re: Salt Fiber Box

There are holes everywhere in the box up-down, left-right, front-back. I am not having any heating issue until now. See my previous picture:





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Are there no air holes in the box??
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  #102  
Old 15.05.2018, 14:07
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Re: Salt Fiber Box

People who have fiber connection at home and are skeptical about salt offer may look at sunrise gigabit offer on qoqa today.


https://www.qoqa.ch/de


Internet Max Giga
for CHF 29.- instead of CHF 105.-
Download Speed: Up to 1 Gbit / s (depending on your line)
Upload Speed: Up to 1 Gbit / s
Minimum requirement at your address: 1 Gbit / s
special price is valid for 5 years
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  #103  
Old 16.05.2018, 22:43
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Re: Salt Fiber Box

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There are holes everywhere in the box up-down, left-right, front-back. I am not having any heating issue until now. See my previous picture:

have a look on the advanced menu fiber page.
How much is your transceiver temperature? How much is your room temperature? what is connected
In which orientation did you install the router? flat on desk or on edge and which edge down?

regarding the previous question:
mine is about 62 °C (fiber and lan connected, no IP, no internet access, room temperature is 25 °C)
usually commercial grade components max. operating temperature is 70°C, I did not open it to verify, just some educated guess that these kind of products do not have industrial grade parts.

the power consumption measured with both WLAN disabled, LANs disconnected, fiber connected, no IP (third led off, first two on and green)
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  #104  
Old 17.05.2018, 20:37
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Re: Salt Fiber Box

Could be that he continuously try to get an ip and gets hot...
I don't know if it works similar for a modem, but for example a mobile phone use more battery (so produce more hot as well) when is in low-bars area because disconnects-connects continuously...
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  #105  
Old 19.05.2018, 14:21
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Re: Salt Fiber Box

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Could be that he continuously try to get an ip and gets hot...
I don't know if it works similar for a modem, but for example a mobile phone use more battery (so produce more hot as well) when is in low-bars area because disconnects-connects continuously...
Thats unlikely... no operator would want any client to flood their server with such frequent DHCP requests.
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  #106  
Old 19.05.2018, 14:27
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Re: Salt Fiber Box

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Could be that he continuously try to get an ip and gets hot...
I don't know if it works similar for a modem, but for example a mobile phone use more battery (so produce more hot as well) when is in low-bars area because disconnects-connects continuously...
In a low bars area a mobile phone uses more power due to switching to higher or even maximum transmit power.

Modems are not set to overflood the server with requests when no IP is given, they are more likely to try once a minute and after a user command is given.
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  #107  
Old 19.05.2018, 15:57
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Re: Salt Fiber Box

Now I am scared. I should do the request for the fiber tomorrow, but I read so bad... Don't know what to do.
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  #108  
Old 19.05.2018, 17:30
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Re: Salt Fiber Box

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Now I am scared. I should do the request for the fiber tomorrow, but I read so bad... Don't know what to do.
Why are you scared? Did salt in any case stayed down past promised timeline?
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  #109  
Old 19.05.2018, 20:29
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Re: Salt Fiber Box

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Why are you scared? Did salt in any case stayed down past promised timeline?
I am because I would like to request the fiber tomorrow for my new apartment and I hope it get activated before 01.06... Otherwise I will move and I will not have internet connection, apart from 5gb on my mobile...
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  #110  
Old 21.05.2018, 09:33
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Re: Salt Fiber Box

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Why? Thing is that UPC is pretty expensive, their 500 down, 50 up is 100 chf, fiber7 has 1gbps symmetric for 65 and that is a top quality service... it's all possible.
folks....I have just activated my Salt Fiber 10Gbit. For the time being, I use it with a 1Gbit only ethernet card, but am considering an upgrade to a 10Gbit card.

However, my problem is pretty serious: when you do speedtest (ookla), you get speed ranging from 600Mbit to over 800Mbit (both down/up). however, when you download any file, even with multiple download slots (using Jdownloader or other download managers), the average speed you get is only about 100Mbit.

indeed, when you do a more serious speedtest such as the one from Cnlab AG, you see that the peak is around 600 or more Mbit, but then the average speed stays around 100-150Mbit.

this is really not serious..do not get me wrong...I do know that a 10Gbit connection for 49.- CHF would really be a bargain, but to me saying "max speed 10Gbit) and you just get it for the first 3sec and then u get a 100Mbit is misleading advertising....
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  #111  
Old 21.05.2018, 11:11
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Re: Salt Fiber Box

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I am because I would like to request the fiber tomorrow for my new apartment and I hope it get activated before 01.06... Otherwise I will move and I will not have internet connection, apart from 5gb on my mobile...
That's a bit late... If you have no OTO most providers have installation time of 5-8 weeks anyway...
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  #112  
Old 21.05.2018, 11:13
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Re: Salt Fiber Box

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folks....I have just activated my Salt Fiber 10Gbit. For the time being, I use it with a 1Gbit only ethernet card, but am considering an upgrade to a 10Gbit card.

However, my problem is pretty serious: when you do speedtest (ookla), you get speed ranging from 600Mbit to over 800Mbit (both down/up). however, when you download any file, even with multiple download slots (using Jdownloader or other download managers), the average speed you get is only about 100Mbit.

indeed, when you do a more serious speedtest such as the one from Cnlab AG, you see that the peak is around 600 or more Mbit, but then the average speed stays around 100-150Mbit.

this is really not serious..do not get me wrong...I do know that a 10Gbit connection for 49.- CHF would really be a bargain, but to me saying "max speed 10Gbit) and you just get it for the first 3sec and then u get a 100Mbit is misleading advertising....
Do you test / download via wifi or lan cable?
Did you ping salt about that?
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  #113  
Old 22.05.2018, 20:50
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Re: Salt Fiber Box

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That's a bit late... If you have no OTO most providers have installation time of 5-8 weeks anyway...
I have OTO in the new apartment. Still dunno what to do. I am considering alternatives.
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  #114  
Old 23.05.2018, 12:57
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Re: Salt Fiber Box

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Have they managed to get around to activating your connection yet?

I've been stuck for a week: box does acquire 10Gbps link and manages to get itself an IP address but connectivity is clearly a luxury that I haven't deserved to get so far.
Finally after two weeks they managed to fix outbound connectivity.

Next issue is that neither port mapping nor DMZ appears to work and I rather need at least inbound tcp/22.

Not that I care too much about it, but blocking WAN-port pinging also seems to be a checkbox that is essentially a no-op.

What is your experience with DMZ or port mapping?
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  #115  
Old 23.05.2018, 13:35
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Re: Salt Fiber Box

Thanks for the post. I was having fiber connection with Swisscom, and canceled it with two month's notice (until 31.05).
I called Salt for the accurate activation time, but none of them knows that. To be sure I have an internet connection at end of this month, I placed an order on 15.05, it was validated the second day (16.05) , the Fiber Box was mailed out on 18.05, received 22.05, and activation was done on same day (22.05), pretty fast, so I have to pay around 10 days extra by using Swisscom and Salt at the same time.
The connection speed is satisfied currently:
1GB pc with salt cable: 950 down, 790 up
mobile with 5G: 350 down, 280 up
mobile and pc with 2.4G: around 50 down and up
It seemed that the router is terribly designed at the 2.4G signal, will try my own AP later.
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  #116  
Old 23.05.2018, 17:30
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Re: Salt Fiber Box

Hello everyone,

I created an account to join the conversation here, as I can't find serious feedbacks elsewhere, especially in the french-speaking websites.

I'm considering leaving Swisscom (have a 100/100 fiber plan) for Salt. I'd like to keep both operators, at least in the beginning, to be sure Salt is working as advertised.

So I called earlier today and they told me that no, even with two outputs on my fiber plug in the appartment, Swisscom and Salt cannot work at the same time. I was told several times that I need to terminate my Swisscom plan to enable Salt services.

As for oct: the person told me that Salt can refund the first bills if you ask so. He explained to me that Salt has to charge you from day one, they can't wait for the former internet access to be disabled, which means you have to pay both your Salt and your Swisscom bills. BUT they agree to refund the first month or the first two months so you don't have to poay twice. I asked him to repeat that several times, and told him I was surprised that they don't advertise about that because this is a relevant information for new customers.

I have not found this information on their website, though.

As for me, I'd like to have some information on the TV quality: are there pixels / artifacts on the picture? are the commands quick enough with the remote? any bug oir crashes?

Thanks,
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  #117  
Old 23.05.2018, 17:31
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Re: Salt Fiber Box

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Finally after two weeks they managed to fix outbound connectivity.

Next issue is that neither port mapping nor DMZ appears to work and I rather need at least inbound tcp/22.

Not that I care too much about it, but blocking WAN-port pinging also seems to be a checkbox that is essentially a no-op.

What is your experience with DMZ or port mapping?
SOLVED: You have to disable DMZ _and_ enable NAT and then you can do it via the port mapper in one rule: map tcp&udp ports 1-65535 to your internal IP ports 1-65525. It's a bit of a dodgy solution but I can work around the corner cases with iptables rules.

850Mbps!
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  #118  
Old 23.05.2018, 22:14
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Re: Salt Fiber Box

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Here is mine: 954Mbps
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  #119  
Old 24.05.2018, 09:15
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Re: Salt Fiber Box

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Here is mine: 954Mbps
That's not bad at all!

I guess with time they will get rid of their 'teething' problems and also there will be more and more information around on how to do things on their equipment.
Still - price / value ratio seems to be more than excellent.
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  #120  
Old 24.05.2018, 10:03
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Re: Salt Fiber Box

Great guys.
BTW ordered 22.05, got approved 23.05... Let's see what happens.
Do someone of you have in mind or have already tried using a Asus XG-C100C or something similar??
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