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Old 13.11.2018, 22:45
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iPhone Battery Change

Do you know if we need to pay for the work or just the CHF 29 for the battery?

How fast can we pick up the phone after replacing the battery?

Thank you for your reply in advance.
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Old 13.11.2018, 22:48
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Re: iPhone Battery Change

Welcome to the forum. Why not ask Apple?
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Old 13.11.2018, 22:53
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Re: iPhone Battery Change

thought you guys know better than Apple
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Old 13.11.2018, 22:57
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Re: iPhone Battery Change

The price depends on the model you got.

https://support.apple.com/de-ch/ipho.../battery-power
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Old 14.11.2018, 00:31
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Re: iPhone Battery Change

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Do you know if we need to pay for the work or just the CHF 29 for the battery?

How fast can we pick up the phone after replacing the battery?

Thank you for your reply in advance.
AFAIK, 29 CHF is the full price.
However, you will only get that price at Apple. All the Authorized Service Centers (that Apple also lists as doing the swap) will ask for more. How much more depends on the reseller.
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Old 14.11.2018, 06:43
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Re: iPhone Battery Change

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AFAIK, 29 CHF is the full price.
However, you will only get that price at Apple. All the Authorized Service Centers (that Apple also lists as doing the swap) will ask for more. How much more depends on the reseller.
This. Data Quest will add 10 bucks for their time. Highly recommend Apple instead.
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Old 14.11.2018, 11:08
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Re: iPhone Battery Change

Had my iPhone 6s replaced for CHF29.- at the Apple store in the Glattzentrum (ZH). Took about 20 minutes without appointment and no other charges.

They will hook your phone up to a gadget that tells if the battery is faulty and can be replaced under their „deal“

Sadly it still eats the battery...
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Old 11.03.2019, 00:54
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Re: iPhone Battery Change

As I was looking for this info before changing my battery thought to give my feedback in case it helps somebody.

I changed my iphone 6's battery at mobilezone in Letzipark

1. they charged me 10frs extra on top of the then's 29fr battery replacement
2. even though I had booked appointment they were slow. they told me to come back in half an hour, then to come a bit later, and waited again, in total around an hour.
3. my battery does last longer, but no improvement on the speed of my phone (which slowed down incredibly after an OS update. I had been refusing updates for a long while, but then somehow one by mistake did happen and the phone suddenly slowed down a lot. definitely not purchasing another iphone )
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Old 11.03.2019, 01:00
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Re: iPhone Battery Change

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As I was looking for this info before changing my battery thought to give my feedback in case it helps somebody.

I changed my iphone 6's battery at mobilezone in Letzipark

1. they charged me 10frs extra on top of the then's 29fr battery replacement
2. even though I had booked appointment they were slow. they told me to come back in half an hour, then to come a bit later, and waited again, in total around an hour.
3. my battery does last longer, but no improvement on the speed of my phone (which slowed down incredibly after an OS update. I had been refusing updates for a long while, but then somehow one by mistake did happen and the phone suddenly slowed down a lot. definitely not purchasing another iphone )


What iOS version are you on, now?
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Old 11.03.2019, 01:06
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Re: iPhone Battery Change

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What iOS version are you on, now?
am refusing any new updates given my experience. currently on 12.1.4.
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Old 11.03.2019, 02:14
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Re: iPhone Battery Change

Well, that's the latest version.

If nothing helps, try making a backup with iTunes and then factory-resetting your phone. Then, restore from that backup.

People who have the previous generation iPhones are quite happy with iOS12 and the general consensus seems to be that this is one of the best updates (if not the best) ever.

I can't speak from personal experience (I had an iPhone 4S until the beginning of this year, when I finally had enough of it and upgraded to an XR).
But I think a co-worker also has an iPhone 6 which he complained about a lot. He did acknowledge that upgrading to iOS 12 improved the performance.

We'll have to see how the current generation holds up over the next five or six years.
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Old 11.03.2019, 03:03
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Re: iPhone Battery Change

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Well, that's the latest version.

If nothing helps, try making a backup with iTunes and then factory-resetting your phone. Then, restore from that backup.
Thanks My sister actually had quite bad experience with 6s and 7, hardware issues. Even after repair it still didn't work properly and the warranty is not that good in some countries. I got an iphone because I had some macs before that we were very happy with but I have an impression even macbooks are not that good any more (had 4 of them and least happy with the latest one, now a year old)
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Old 11.03.2019, 03:19
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Re: iPhone Battery Change

Well, the XR is the latest Apple hardware I have.
Absolutely no issues since I got it.
But I bought Apple Care for it last week anyway...
;-)

At work, there's a 2016 12" MacBook that had no issues so far.

But I've got little experience with newer Apple hardware.
My MacMini is a 2014-bought 2012 model - and it took several years to iron out all the kinks it had with waking up from sleep (or rather: the Apple bluetooth keyboard and trackpad and the display attached via a Dual-Link-DVI adapter).
Now, with a Logitech keyboard and a 2014 Apple trackpad and since around macOS El Capitan, it's rock-solid.

I agree it's a serious problem if the device has hardware-problems and is out of warranty. Repairs are often economically prohibitive.

But at least, they do their own repairs and not outsource to some 3rd-party.

Try finding somebody else with a similar phone and compare the speed of doing stuff. If the other phone is significantly faster, there may be a hardware-issue.
You can take it to an Apple Store for diagnostics.

In all likelihood though, the best (and only) course of action at this point would then be to sell it back to Apple and buy a new one (repairs being as expensive as they are). There are great rebates on new XRs if you trade in an old iPhone. Or you can wait some more and maybe they will offer a cheaper, smaller one again. But it's a gamble.
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