Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone  
Reply
 
Thread Tools Display Modes
  #21  
Old 28.11.2018, 00:32
Jeep Life's Avatar
Junior Member
 
Join Date: Nov 2018
Location: French Area
Posts: 74
Groaned at 0 Times in 0 Posts
Thanked 60 Times in 39 Posts
Jeep Life has no particular reputation at present
Re: Unlocked EU phone is... locked

Quote:
View Post
A final update:

After nearly 7 days, Samsung sent me the unlock codes. Problem solved.

For the record, what I did was to send them an email through their website, explaining the situation. I attached a scanned copy of the proof of purchase, details such as IMEI code, serial number of the phone etc. After a few days they answered that they'd send me the unlock code and today after 7 days since my initial email, the sent them.

All in all, although it took them a few days, they provided a working solution at no cost with just a single email sent from my side.
Glad it worked out. My OH have the same issue and hope she won't be lazy to write to Samsung.

She bought it from degitech
Reply With Quote
  #22  
Old 28.11.2018, 01:49
Member
 
Join Date: Aug 2007
Location: Lausanne
Posts: 110
Groaned at 0 Times in 0 Posts
Thanked 12 Times in 9 Posts
alefsin has no particular reputation at present
Re: Unlocked EU phone is... locked

Quote:
View Post
Did you try the 5-minute call from your Swiss sim-card to a Swiss number at all?

No, the roaming costs where too high and I was not in a hurry. Also, I was not 100% sure in the end it would work while I'm outside Switzerland.
Reply With Quote
This user would like to thank alefsin for this useful post:
Reply

Tags
mobile, sim free




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Orange UK locked phone logout TV/internet/telephone 5 07.11.2013 21:11
card of a virtual opearator in phone locked to parent network... Jaceq TV/internet/telephone 5 11.01.2013 20:17
How to return a locked, airplane mode I-Phone CJ 603 TV/internet/telephone 14 28.06.2012 17:49


All times are GMT +2. The time now is 05:11.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0