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Old 09.03.2019, 08:52
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Swisscom problem with online customer centre

Do you have Swisscom. If you do, does your online customer centre work as it should. By me under " manage products and services " it says " unkown access address" . And if I select any of the boxes next to it like Swisscom TV then nothing happens. See pic.

swisscom-problem-online-customer-centre-unbenanxxxnt.png

Last edited by omtatsat; 09.03.2019 at 10:22.
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Old 09.03.2019, 09:15
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Re: Swisscom problem with online customer centre

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Do you have Swisscom. If you do, does your online customer centre work as it should. By me under " manage products and services " it says " unkown access address" . And if I select any of the boxes next to it like Swisscom TV then nothing happens. See pic.

Attachment 136164

Evidently even Swisscom considers you undesirable
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Old 09.03.2019, 09:32
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Re: Swisscom problem with online customer centre

Sir, you’ve dialed the wrong number. It’s Englishforum, not a Swisscom’s online customer centre. :weird
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Old 09.03.2019, 09:42
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Re: Swisscom problem with online customer centre

It worked fine for me yesterday evening, I checked all my stuff in the customer centre before I go roaming again next week.
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Old 09.03.2019, 12:21
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Re: Swisscom problem with online customer centre

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Do you have Swisscom. If you do, does your online customer centre work as it should. By me under " manage products and services " it says " unkown access address" . And if I select any of the boxes next to it like Swisscom TV then nothing happens. See pic.

Attachment 136164

I think they've had problems with their website. I couldn't even access it yesterday.
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Old 09.03.2019, 12:23
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Re: Swisscom problem with online customer centre

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I think they've had problems with their website. I couldn't even access it yesterday.
Yesterday the internet was down at Swisscom.
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Old 09.03.2019, 12:53
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Re: Swisscom problem with online customer centre

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Yesterday the internet was down at Swisscom.

But your from down under?
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Old 09.03.2019, 13:22
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Re: Swisscom problem with online customer centre

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But your from down under?
Yes-if you turn the world upside down then Switzerland is down under.
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Old 14.03.2019, 21:42
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Re: Swisscom problem with online customer centre

Spoke to the help desk. They said they have a software problem and are trying to fix it.
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Old 14.03.2019, 21:46
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Re: Swisscom problem with online customer centre

Thanks for your update Colonel Blimp!
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Old 15.03.2019, 08:13
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Re: Swisscom problem with online customer centre

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Thanks for your update Colonel Blimp!
You're welcome!
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Old 15.03.2019, 16:29
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Re: Swisscom problem with online customer centre

Hold your breath no longer. Swisscom solved the problem.
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