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Old 21.05.2019, 21:58
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Whatsapp idle when phone is in sleep mode

Hi guys, I recently upgraded my Sunrise modem and shortly after I noticed that all four of our phones would seem to go offline when in sleep mode. It's only when we turn the screen back on that we start receiving whatsapp messages and missed call notifications.

I initially thought this was phone related and played around with some settings (wifi settings,battery saver settings, app settings) but nothing worked and it impacted four different phones.

I only see two options left:

1. It's an android issue
2. It's a modem issue

Has anyone faced this issue? Any idea how to solve it?
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