Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone  
Reply
 
Thread Tools Display Modes
  #1  
Old 18.07.2019, 23:10
Newbie 1st class
 
Join Date: Sep 2018
Location: Locarno
Posts: 17
Groaned at 3 Times in 2 Posts
Thanked 0 Times in 0 Posts
Beletje has no particular reputation at present
Setting up a VPN account - having trouble connecting to Swisscom router?

My family has purchased ExpressVPN and it’s now been set up and is working on MacBooks and iPhones. However, we don’t know how to set it up on our Swisscom Internet-Box 2 (router) so we can access Netflix from other service locations on our smart TV.

Following the steps in “Step 1: Activate VPN on the Internet-Box” from https://www.swisscom.ch/en/residenti...pn-server.html

I have activated the “VPN server” for the Internet-Box. I have to do Manual Configuration since SwissCom is obviously not one of the choices for the Router devices listed for ExpressVPN. Manual Configuration needs me to import my chosen .ovpn files into my OpenVPN client so I can connect ExpressVPN. ExpressVPN offers tutorial videos for setting up for common routers, but Swisscom is trickier.

I don’t see the OpenVPN client option when I log in to the settings for our Swisscom Internet-Box 2 unless that is the “VPN access data” I come to when I click on “VPN server”. I already put in the VPN user name and VPN password provided by ExpressVPN into the fields for “VPN access data”. But it states the status is “Not connected” to our “User account” (aka VPN user name). What am I missing?
Reply With Quote
  #2  
Old 19.07.2019, 00:04
dox dox is offline
Junior Member
 
Join Date: Jul 2018
Location: CH
Posts: 31
Groaned at 0 Times in 0 Posts
Thanked 8 Times in 5 Posts
dox has no particular reputation at present
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

I don't know the Swisscom gear, but judging by your description, your router does not have a VPN client. Basically, it won't work.

This is the normal connection you already got working:
VPN client (e.g. MacBook) ==> Swisscom router ==> Internet ==> VPN server (ExpressVPN machine) --> Internet

By activating the VPN server on the Swisscom box, you would be able to achieve the following:

VPN client (e.g. your MacBook when you are not at home) ==> Internet ==> VPN server (your Swisscom router) --> Internet or your home network

where a ==> signifies an encrypted (VPN) connection and --> a non-encrypted one.

The "VPN access data" fields are credentials that you need to set up to access your Swisscom router from outside (e.g. when you are travelling). Those are NOT the ExpressVPN credentials (I mean, technically you can set them to the same value, but it doesn't make any sense).

If you want your Smart TV (for instance) or any other device which doesn't have a built-in VPN client to use the VPN so that you exit into the Internet at a different point (e.g. through a UK node), you need to set up a different machine which establishes that connection and acts as a router. You basically have two/three options (assuming the Swisscom router does not have the VPN client feature):
1) buy another router which has it (not all do on the factory firmware, you might need to reflash it to custom firmware) - the ExpressVPN guide is a good starting point; configure that router with the VPN and connect your TV through that router (e.g. set up another WiFi network and connect to that instead of the Swisscom one) OR
2) buy a small computer (a Raspberry Pi would do), configure it with a VPN client, plug it into the Swisscom router, enable packet forwarding and set that box as the gateway for your Smart tv (fairly complex undertaking if you don't have a modicum of Linux knowledge) OR
3) use an existing computer on your network as the gateway (fairly similar to the above, but you need to enable port forwarding on it and set it as a router - no idea how to do that in MacOS.

2) and 3) would result in something like:

Smart TV --> Swisscom router --> Raspberry Pi ==> Internet
The last leg above (the ==>) is actually the RPi going back to the Swisscom router and then on to the ExpressVPN server and then into the Internet, but I left that out for brevity.
Reply With Quote
  #3  
Old 19.07.2019, 00:07
dox dox is offline
Junior Member
 
Join Date: Jul 2018
Location: CH
Posts: 31
Groaned at 0 Times in 0 Posts
Thanked 8 Times in 5 Posts
dox has no particular reputation at present
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Also note: running your connection through a router-established VPN will severely limit your speed. Most routers have single- or dual-core CPUs, running at up to 1.0 - 1.2 GHz. OpenVPN is *very* CPU-intensive and consequently your transfer speeds will be limited by the encryption/decryption capabilities of the router CPU. If I remember correctly, on a dual-core @ 1 GHz router, the best I could get was ~25 Mbps through OpenVPN (using a decent cipher suite). On a MacBook you don't have that issue, as its CPU is more than capable of handling a lot of encryption/decryption effort.

Similar thread with similar info: https://www.englishforum.ch/tv-inter...-swisscom.html
Reply With Quote
  #4  
Old 19.07.2019, 00:21
Newbie 1st class
 
Join Date: Sep 2018
Location: Locarno
Posts: 17
Groaned at 3 Times in 2 Posts
Thanked 0 Times in 0 Posts
Beletje has no particular reputation at present
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Quote:
View Post
The "VPN access data" fields are credentials that you need to set up to access your Swisscom router from outside (e.g. when you are travelling). Those are NOT the ExpressVPN credentials (I mean, technically you can set them to the same value, but it doesn't make any sense).
So I can go back and leave them blank then? Sounds like I mistook them for the ExpressVPN username/password credentials I was to put in (as I've seen in tutorial videos for other routers).

Quote:
View Post
If you want your Smart TV (for instance) or any other device which doesn't have a built-in VPN client to use the VPN so that you exit into the Internet at a different point (e.g. through a UK node), you need to set up a different machine which establishes that connection and acts as a router.
I figured as much. And we primarily/only care about being connected to VPN for our Smart TV. We knew another router connected to our main Swisscom router could be an option. Thanks for suggesting the others. We'll look into what works best for us (we want the cheapest and easiest way) and update here if we run into any problems.


Quote:
View Post
You basically have two/three options (assuming the Swisscom router does not have the VPN client feature)
How could I find out?
Reply With Quote
  #5  
Old 19.07.2019, 00:24
Newbie 1st class
 
Join Date: Sep 2018
Location: Locarno
Posts: 17
Groaned at 3 Times in 2 Posts
Thanked 0 Times in 0 Posts
Beletje has no particular reputation at present
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Quote:
View Post
Also note: running your connection through a router-established VPN will severely limit your speed.
Thank-you. We are aware of that and if we manage to set this up correctly for viewing on the Smart TV and find the speed too limiting to enjoy anything we can/plan to get a full refund within the first 30 days of having purchased ExpressVPN.
Reply With Quote
  #6  
Old 19.07.2019, 00:35
dox dox is offline
Junior Member
 
Join Date: Jul 2018
Location: CH
Posts: 31
Groaned at 0 Times in 0 Posts
Thanked 8 Times in 5 Posts
dox has no particular reputation at present
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Quote:
View Post
We knew another router connected to our main Swisscom router could be an option. Thanks for suggesting the others. We'll look into what works best for us (we want the cheapest and easiest way) and update here if we run into any problems.
As the famous project management saying goes:
- if you want it good and cheap, it won't be easy -- the Raspberry Pi option
- if you want it easy and cheap, it won't be good -- a run-of-the-mill router which has a VPN client
- if you want it easy and good, it won't be cheap -- a top of the range router which has a VPN client
If the prospect of editing configuration files by hand doesn't scare you, you can take a shot with a Raspberry Pi. It is cheaper than pretty much any decent router, consumes very little power and does a better job.
Reply With Quote
  #7  
Old 19.07.2019, 01:00
Newbie 1st class
 
Join Date: Sep 2018
Location: Locarno
Posts: 17
Groaned at 3 Times in 2 Posts
Thanked 0 Times in 0 Posts
Beletje has no particular reputation at present
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Quote:
View Post
As the famous project management saying goes:
- if you want it good and cheap, it won't be easy -- the Raspberry Pi option
- if you want it easy and cheap, it won't be good -- a run-of-the-mill router which has a VPN client
- if you want it easy and good, it won't be cheap -- a top of the range router which has a VPN client
If the prospect of editing configuration files by hand doesn't scare you, you can take a shot with a Raspberry Pi. It is cheaper than pretty much any decent router, consumes very little power and does a better job.
Thank-you for clarifying.
Reply With Quote
  #8  
Old 19.07.2019, 07:39
Sonnenbrand's Avatar
Member
 
Join Date: Sep 2014
Location: Zurich - Farm
Posts: 110
Groaned at 0 Times in 0 Posts
Thanked 58 Times in 41 Posts
Sonnenbrand is considered knowledgeableSonnenbrand is considered knowledgeableSonnenbrand is considered knowledgeable
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

I think the main problem you are having is not a VPN router or your VPN service which is a good one, it's that your trying to access Netflix.

It's about impossible to fool Netflix with a VPN for about 2-3 years now. I use a VPN and sometimes get the US Netflix for awhile on a fresh IP address and after awhile when Netflix realizes XXX amount of people all seem to be accessing Netflix with this IP they ban it and it will not work anymore. Even other IP's in a range that's close to it as well. It usually works for month or two and then off for a month or two before another IP is rolled out.

I remember in some older posts some claimed to have work arounds for this issue but in a simple, cheap way it's hard to fool Netflix.

Last edited by Sonnenbrand; 19.07.2019 at 07:51.
Reply With Quote
  #9  
Old 19.07.2019, 07:53
John_H's Avatar
Forum Legend
 
Join Date: May 2013
Location: Nyon
Posts: 2,915
Groaned at 79 Times in 47 Posts
Thanked 3,544 Times in 1,412 Posts
John_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond repute
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

I agree with Sonnenbrand .. Netflix is not easily fooled .. Most big services are wise to VPNs now, it's luck more than skill if you get it to work for a little while.

I had some limited success with DNS spoofing, you can do that in the swisscom box, your VPN provider might provide DNS server details too?

I now just use IPTV, it just works, it's cheap and it has more content than netflix plus all the live/premium stuff etc
Reply With Quote
  #10  
Old 19.07.2019, 07:56
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 11,623
Groaned at 654 Times in 479 Posts
Thanked 15,528 Times in 6,094 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Quote:
View Post
My family has purchased ExpressVPN and it’s now been set up and is working on MacBooks and iPhones. However, we don’t know how to set it up on our Swisscom Internet-Box 2 (router) so we can access Netflix from other service locations on our smart TV.

Following the steps in “Step 1: Activate VPN on the Internet-Box” from https://www.swisscom.ch/en/residenti...pn-server.html

I have activated the “VPN server” for the Internet-Box. I have to do Manual Configuration since SwissCom is obviously not one of the choices for the Router devices listed for ExpressVPN. Manual Configuration needs me to import my chosen .ovpn files into my OpenVPN client so I can connect ExpressVPN. ExpressVPN offers tutorial videos for setting up for common routers, but Swisscom is trickier.

I don’t see the OpenVPN client option when I log in to the settings for our Swisscom Internet-Box 2 unless that is the “VPN access data” I come to when I click on “VPN server”. I already put in the VPN user name and VPN password provided by ExpressVPN into the fields for “VPN access data”. But it states the status is “Not connected” to our “User account” (aka VPN user name). What am I missing?
Can't you just enter ExpressVPN DNS servers directly into your TV network settings? There is a guide on the website.

Quote:
View Post
It's about impossible to fool Netflix with a VPN for about 2-3 years now. I use a VPN and sometimes get the US Netflix for awhile on a fresh IP address and after awhile when Netflix realizes XXX amount of people all seem to be accessing Netflix with this IP they ban it and it will not work anymore.
That is incorrect. ExpressVPN works fine with Netflix, I use it daily to access Netflix UK since a couple of months.
Reply With Quote
  #11  
Old 19.07.2019, 08:02
John_H's Avatar
Forum Legend
 
Join Date: May 2013
Location: Nyon
Posts: 2,915
Groaned at 79 Times in 47 Posts
Thanked 3,544 Times in 1,412 Posts
John_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond repute
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Quote:
View Post
Can't you just enter ExpressVPN DNS servers directly into your TV network settings? There is a guide on the website.



That is incorrect. ExpressVPN works fine with Netflix, I use it daily to access Netflix UK since a couple of months.
It will likely to stop.. It's cat an mouse, netflix will block you (the IP range) .. ExressVPN will use another IP range.. Netflix will block that..
Reply With Quote
  #12  
Old 19.07.2019, 08:34
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 11,623
Groaned at 654 Times in 479 Posts
Thanked 15,528 Times in 6,094 Posts
Chuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond reputeChuff has a reputation beyond repute
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Quote:
View Post
It will likely to stop.. It's cat an mouse, netflix will block you (the IP range) .. ExressVPN will use another IP range.. Netflix will block that..
Maybe they will keep blocking then unblocking, but to say that it is "almost impossible" to use Netflix, when I have been using it happily without any interruption for 2 months straight, is simply untrue.

PS: I also works fine for every UK on-demand service and signing up to Youtube India etc.

Last edited by Chuff; 19.07.2019 at 10:18.
Reply With Quote
  #13  
Old 19.07.2019, 09:13
Forum Veteran
 
Join Date: Oct 2014
Location: Nyon
Posts: 1,693
Groaned at 65 Times in 44 Posts
Thanked 1,594 Times in 828 Posts
bowlie has a reputation beyond reputebowlie has a reputation beyond reputebowlie has a reputation beyond reputebowlie has a reputation beyond repute
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

I can recommend Private VPN. They have dedicated servers for BBC iPlayer, NetFlix, etc. They are a Swedish Company.
Reply With Quote
  #14  
Old 19.07.2019, 14:42
Newbie 1st class
 
Join Date: Sep 2018
Location: Locarno
Posts: 17
Groaned at 3 Times in 2 Posts
Thanked 0 Times in 0 Posts
Beletje has no particular reputation at present
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Quote:
View Post
I think the main problem you are having is not a VPN router or your VPN service which is a good one, it's that your trying to access Netflix.

It's about impossible to fool Netflix with a VPN for about 2-3 years now. I use a VPN and sometimes get the US Netflix for awhile on a fresh IP address and after awhile when Netflix realizes XXX amount of people all seem to be accessing Netflix with this IP they ban it and it will not work anymore. Even other IP's in a range that's close to it as well. It usually works for month or two and then off for a month or two before another IP is rolled out.

I remember in some older posts some claimed to have work arounds for this issue but in a simple, cheap way it's hard to fool Netflix.
U.S. Netflix and 7 other countries have been working great so far on the other devices. But if we run into problems we have a 30 day money back guarantee and can cancel the ExpressVPN.
Reply With Quote
  #15  
Old 19.07.2019, 14:43
Newbie 1st class
 
Join Date: Sep 2018
Location: Locarno
Posts: 17
Groaned at 3 Times in 2 Posts
Thanked 0 Times in 0 Posts
Beletje has no particular reputation at present
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Quote:
View Post
I can recommend Private VPN. They have dedicated servers for BBC iPlayer, NetFlix, etc. They are a Swedish Company.
We have ExpressVPN. We won't try another after this.
Reply With Quote
  #16  
Old 19.07.2019, 14:45
Newbie 1st class
 
Join Date: Sep 2018
Location: Locarno
Posts: 17
Groaned at 3 Times in 2 Posts
Thanked 0 Times in 0 Posts
Beletje has no particular reputation at present
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Quote:
View Post
Can't you just enter ExpressVPN DNS servers directly into your TV network settings? There is a guide on the website..
I was not aware of that. I'll try and see if that works for me and update later here.
Reply With Quote
  #17  
Old 19.07.2019, 14:57
Sonnenbrand's Avatar
Member
 
Join Date: Sep 2014
Location: Zurich - Farm
Posts: 110
Groaned at 0 Times in 0 Posts
Thanked 58 Times in 41 Posts
Sonnenbrand is considered knowledgeableSonnenbrand is considered knowledgeableSonnenbrand is considered knowledgeable
Re: Setting up a VPN account - having trouble connecting to Swisscom router?

Good to hear that it works
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Router recommendation for VPN through Swisscom SwissBob TV/internet/telephone 12 24.05.2017 22:41
Can I get a vpn set up with my Swisscom router? richardw TV/internet/telephone 12 08.08.2016 00:49
VPN via Swisscom router telandy TV/internet/telephone 17 08.01.2010 12:57
Setting up router with Swisscom ADSL modem maudthecat TV/internet/telephone 6 12.10.2008 20:43
Connecting a Wireless router to Bluewin Worrelpa TV/internet/telephone 6 10.08.2007 21:13


All times are GMT +2. The time now is 04:58.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0