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Old 16.08.2019, 23:53
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problem with Salt or iPhone?

Since 2 weeks my iphone 8 is losing its data connection (e.g. 4G) and then it never gets it back. I can make calls, because the signal strength is strong, but the data never comes back.

Normally i'd say this is iPhone's problem, but a friend of mine experiences the exact same thing; she is losing only the data connection (not the cellular), it never comes back, she also Salt subscriber, BUT she has iPhone 6s.

I've tried resetting the network settings in both iphones, but the problem persists. The only way to reactive the data connection is by switching to airplane mode on/off.

Could this be Salt issue?
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Old 16.08.2019, 23:56
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Re: problem with Salt or iPhone?

Have you asked both Apple and Salt whether this is a known problem for them, in the region(s) in which you are using your phone? If it is, they may know a quick getaround or even a solution.
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Old 17.08.2019, 08:26
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Re: problem with Salt or iPhone?

Have you rebooted the iPhone? This has always cured all problems...
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Old 23.08.2019, 12:40
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Re: problem with Salt or iPhone?

I have the same issue, will try reboot...
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