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  #81  
Old 26.11.2007, 15:44
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Re: Anyone using [SIP] VoIP systems?

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It's been some time since this thread was started. So for those of you who have used VoIP/SIP for a long time: how happy are you with it, and what would you have done earlier with what you know now?

I've been using VoIP for a long time year (2+ years) and couldn't be happier.
I recently switched to peoplefone.ch - they now offer the option of showing your normal phone number (I still need a phone number because we use VDSL) when you call someone. So the process is now entirely seamless, nobody even notices you have a VoIP number. The voice quality is good enough and the prices are quite low

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  #82  
Old 26.11.2007, 15:45
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Re: Anyone using [SIP] VoIP systems?

After Telandy's recommendation on this thread I decided to get a 'Tesco Internet Phone adaptor from Tesco's when I was back in the UK.

I am finding it much much better than skype - previously I had a skype UK number that people could call me on for local or national rate depending on where they were and I could call a UK landline via skype out - calling the UK landline was OK but apparently I didn't sound all that clear at the other end (I sound much clearer now through the tesco internet phone) but the main downside was the quality of the phonecall when people tried to call me from their landline to my UK skype number, it just wasn't very good, bad quality and would cut out often - and you can forget skype - skype, more hassle than the money you save, rarely get a clear line, I gave up on that route a long time ago.

Anyway I can recommend the Tesco Internet phone highly - Telandy did have one for sale
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  #83  
Old 07.01.2008, 20:27
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Re: Anyone using [SIP] VoIP systems?

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I've been using Switzernet for quite a while now and it's working pretty good but when I call the UK the phone cuts every 15 min. I've called Switzernet today and I also sent an e-mail. So, I was wondering If other users have the same problem or it's just me ?
The answer is yes. Some users of Switzernet are affected by the same problem. The true reason is not yet found. In any case it is not a trick to avoid free calls. For affected customers the calls are interrupted also for destinations which are charged (e.g. Swiss mobiles). The technicians of Switzernet are working on the problem. Sometimes the problem is solved (according to the customer) by changing the SIP server of the customer. The reason could be in firmware version of NAT routers, SIP phones, SIP servers, in the network of ISP, in SIP servers of Switzernet or in the billing system ...
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  #84  
Old 13.05.2008, 00:43
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Re: Anyone using [SIP] VoIP systems?

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... Otherwise, with Switzernet it is simple. You pay 9 Fr/month, you receive a SIP phone account with a Swiss phone number (you can travel with your SIP phone and your Swiss phone number will follow you without the exhorbitant roaming fees), you have REALLY unlimited amount of calls to CH, FR, US, UK, USA, .. and the calls to Swiss mobiles are the cheapest (btw mobiles are included in USA anyway, there are no differentiation in USA, Canada, Singapore, ... for the calling party). Rates to other international destinations are as low as possible (e.g. China 4 cts/min while with Swisscom 125 cts/min). The billing is second by second (no traditional rounding to the next minute, or call setup fee, or any other form of a hidden cost...).
I can confirm that with Switzernet the bills are really low. My Swisscom bill usually ran about SFr 100/month before moving to VoIP/Switzernet, but it's usually below SFr 20 now including the SFr 9 per month. Call quality is excellent.

I struggle sometimes with the (mostly) French language they use or the poor German or even poorer English, but fortunately don't need to touch it much.

One thing that really does annoy me is that they don't answer my requests to pay by direct debit each month. Instead I have to deal with these tiny amounts once a month and would far rather use a direct debit, which I would have thought of benefit to them.

But - recommended.

RS
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  #85  
Old 13.05.2008, 11:34
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Re: Anyone using [SIP] VoIP systems?

I had a few problems with Switzernet when I first started - I make long calls back to the family in the UK and it used to drop the call regularly (about every 20 mins).

I could never get to the bottom of whether it was my internet connection (which always seems reliably and fast for normal internet use), or whether the problem was at Switzernet.

Anyway, I messed about with the codec settings on my SIP router, and actually ended up with G.711A (64kb) as it works OK with fax calls (I am no expert on codecs but I think G.711A does not do any compression). Since then I haven't had one dropped call, so maybe the issue for me was one of compression problems not bandwidth problems.

I don't know if anyone else finds this but there is something strange about the switzernet PDF bills - they don't view properly in Mac Preview, and they seem to be very slow to load - basically when I click on their email containing the bill it locks up my email client for about 2 minutes.

One gripe I have - same as someone else mentioned here, is that switzernet don't take direct debit. It is a pain to have to remember to make a payment to them each month, and if you miss, they apply a penalty charge. I guess I could pay a fixed amount by standing order each month (above what I expect the bill to be) and just run my account in credit all the time.

Other than that I am very happy with Switzernet. They do "feel" like a fledgling company, so they still need to polish some parts of their operation, but overall the calls generally work OK, and you can't really complain about free calls!. Certainly worth CHF9 per month as it generally saves me CHF60-100 on my Swisscom phone bill.

I would also suggest to anyone looking for a VoIP SIP service provider to also look at http://www.voipcheap.com/

I have no experience of them but they do have free calls to more countries than switzernet (though this is based on some complex rules about getting so many free days of calls after buying credits, and their is a 300 minute per week limit).
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  #86  
Old 20.06.2008, 20:24
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Re: Anyone using [SIP] VoIP systems?

Hi,

anyone ever get fax working over voip?

I have a Patton M-ATA adaptor and a Brother MFC 5440 all-in-one and have been fiddling around with the codecs (see post below) but have been unable to get fax to work, neither incomming nor out going. Any hints?

Regards and thanks

Last edited by HTD; 20.06.2008 at 20:31. Reason: more detailed post
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  #87  
Old 20.06.2008, 21:50
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Re: Anyone using [SIP] VoIP systems?

Can't help you with the fax issue.

To close the loop on my earlier posts, I ended up with sipcall.ch for my voip needs. It was a requirement actually. I am renting one room next to my apartment as an office that has no phone jacks. I placed my base station next to the router and used the cordless handset with a chargin station to give me phone service in the separate room.

Some time the phone quality is bad (e.g. some calls to Phillipines or calls to mobiles in NZ). Calls to UK sometimes have an echo. Rarely have dropped calls. I am assuming that is life with Voip - not necessarily the fault of sipcall.ch.

Can't figure out how to get 3-way conference calling working (e.g. I inititate, call two other sequentially and tie them all together). This would be a plus.
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  #88  
Old 21.06.2008, 00:07
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Re: Anyone using [SIP] VoIP systems?

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Some time the phone quality is bad (e.g. some calls to Phillipines or calls to mobiles in NZ). Calls to UK sometimes have an echo. Rarely have dropped calls. I am assuming that is life with Voip - not necessarily the fault of sipcall.ch.
No, it's your internet connection. Make sure your handset is on a wired network and set QOS on your router if you have it, this makes all the difference.
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  #89  
Old 21.06.2008, 00:20
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Re: Anyone using [SIP] VoIP systems?

Hi

I am getting worried reading these posts.

We are moving to Switzerland in November. We like the idea of free calls over the Internet so have brought some Internet phones and cams. I thought i could set it all up here in the UK with family etc then plug it all in when we were in Switzerland and hey presto free calls.

I am not sure this is so? I have heard about quality before. I thought it had got better. We might need to call customers in the UK. We thought Skype would be ok for this. We wont be heavy users and it will mainly be to chat to family.

We are moving to Valais. We want to have cable TV. Our chalet is being constructed. Does it cost 800 CHF to connect to cable TV? Seems a bit steep. Each room will have a TV and i dont want it just to have sky (already sorted here in the UK).

Any suggestions about a good company for everything would be appreciated. Should i go down the route of one provider supplies cable TV, phone, mobile and ADSL.

As always any tips from members on this site makes a big difference
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  #90  
Old 21.06.2008, 01:12
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Re: Anyone using [SIP] VoIP systems?

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Hi

I am getting worried reading these posts.

We are moving to Switzerland in November. We like the idea of free calls over the Internet so have brought some Internet phones and cams. I thought i could set it all up here in the UK with family etc then plug it all in when we were in Switzerland and hey presto free calls.

I am not sure this is so? I have heard about quality before. I thought it had got better. We might need to call customers in the UK. We thought Skype would be ok for this. We wont be heavy users and it will mainly be to chat to family.

We are moving to Valais. We want to have cable TV. Our chalet is being constructed. Does it cost 800 CHF to connect to cable TV? Seems a bit steep. Each room will have a TV and i dont want it just to have sky (already sorted here in the UK).

Any suggestions about a good company for everything would be appreciated. Should i go down the route of one provider supplies cable TV, phone, mobile and ADSL.

As always any tips from members on this site makes a big difference
Search on the forum for how to setup a satellite dish, search for Cablecom and Swisscom, search for VOIP. It's all there. If you get stuck or need more info i'm happy to help of course.

Skype is crap, I wouldn't dream of using it to call a customer. Look at SIP options (e.g. the IP phones offered by Siemens)
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  #91  
Old 21.06.2008, 11:33
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Re: Anyone using [SIP] VoIP systems?

Hi

Thanks for the reply.

I am not very technical so everything has to be spelt out for me.

If i bring any phone that makes calls through the landline or the internet there are other companies in Switzerland that you need to sign up with to make internet calls.

Skype is not liked because the call quality is poor.

Is Swissnet like Skype?

If i brought a Siemens Gigaset S685 IP phone do i need to sign up / download a program to make free internet calls.

It does not work with Skype. If the people in the UK had an internet phone you could still call them? How would they get a phone number for me to call if i have gone with a Swiss company.

Is there such a thing as free internet calls in Switzerland. The posts make it sound as though there are charges from most companies to make internet calls.

Any replies please keep simple. An idiots step by step guide might help.

Thanks
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  #92  
Old 21.06.2008, 18:33
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Re: Anyone using [SIP] VoIP systems?

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Hi


Skype is not liked because the call quality is poor.
I perfectly happy with Skype for personal use. Why not download it and try it now? It's free.

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Is there such a thing as free internet calls in Switzerland. The posts make it sound as though there are charges from most companies to make internet calls.
Sykpe to Skype is free anywhere worldwide. All of the companies offering internet telephony make some sort of charge - but less than SwissCom - otherwise how would they stay in business?
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  #93  
Old 21.06.2008, 18:47
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Re: Anyone using [SIP] VoIP systems?

Many thanks

Good to hear a positive comment about Skype. Might be the only one though.
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  #94  
Old 21.06.2008, 22:35
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Re: Anyone using [SIP] VoIP systems?

I have been using Skype to talk to my friends and family in Canada while in Zurich. I'm very happy with it. I only use it to call skype to skype, so I'm not sure what the price is like to call a landline. For me its great to be able to call for free around the world, since I have no money. Occasionally the call goes bonkers, and there is a delay or weird bouncy noises. It usually goes away if you restart the call though. All in all, I think its fantastic for a free service.
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  #95  
Old 21.06.2008, 22:43
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Re: Anyone using [SIP] VoIP systems?

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Hi

Thanks for the reply.

I am not very technical so everything has to be spelt out for me.

If i bring any phone that makes calls through the landline or the internet there are other companies in Switzerland that you need to sign up with to make internet calls.

Skype is not liked because the call quality is poor.

Is Swissnet like Skype?

If i brought a Siemens Gigaset S685 IP phone do i need to sign up / download a program to make free internet calls.

It does not work with Skype. If the people in the UK had an internet phone you could still call them? How would they get a phone number for me to call if i have gone with a Swiss company.

Is there such a thing as free internet calls in Switzerland. The posts make it sound as though there are charges from most companies to make internet calls.

Any replies please keep simple. An idiots step by step guide might help.

Thanks
Switzernet uses a open protocol (SIP), all VoIP will go this way in the future. It is like skype in that it goes over your internet connection but since it is an open standard router manufacturers (as well as ISPs) understand it and can make provisions to improve it.

The Siemens phone you mentioned would be a good choice.

Download Gizmo if you want a Skype like SIP based phone, you can use this account with the Siemens phone you mentioned. Gizmo is not the cheapest but is easy, and price is probably comparible with Skype.

Ignore what anybody tells you (groan away folks), Skype is rubbish and you are locked in to that technology once you go down that route.

You can also try something like Voipstunt, my experience with them has been good, search the forum for comments on them.

Last edited by peachy; 23.06.2008 at 10:53. Reason: typo
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  #96  
Old 22.06.2008, 00:38
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Re: Anyone using [SIP] VoIP systems?

very good peachy

looks interesting could be a better alternative

Many thanks
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  #97  
Old 24.06.2008, 12:24
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Re: Anyone using [SIP] VoIP systems?

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Is there such a thing as free internet calls in Switzerland. The posts make it sound as though there are charges from most companies to make internet calls.
Most SIP providers in Switzerland offer free internet calls among their own customers or when calling their partner networks.

Depending on your device you can even register with different providers, as most of them provide phone numbers without monthly charge.

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Any replies please keep simple
Free calls to any SIP provider are possible by using either a gateway service (requiring provider selection dialing prefixes) or virtual private branch exchanges (requires a certain amount of configuration). Especially latter is very powerful and cheap but not so simple any more.

Regards
Harry
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  #98  
Old 29.06.2008, 16:58
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Re: Anyone using [SIP] VoIP systems?

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Ignore what anybody tells you (groan away folks), Skype is rubbish and you are locked in to that technology once you go down that route.
why are people so anti-Skype?

It works right out of the box, and in situations where you'd spend years trying to figure out firewalls and NAT and STUN... it gives you chat and voice and video. it costs next to nothing (if you call regular phones) and is free if you call other Skype users

and pullleeeze.. "locked into that technology ???"

all you're investing is a 3 minute download... how do you get locked in?
if you don't like it or find something that works better, you uninstall the app and move on ...!
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  #99  
Old 29.06.2008, 19:48
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Re: Anyone using [SIP] VoIP systems?

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why are people so anti-Skype?

It works right out of the box, and in situations where you'd spend years trying to figure out firewalls and NAT and STUN... it gives you chat and voice and video. it costs next to nothing (if you call regular phones) and is free if you call other Skype users

and pullleeeze.. "locked into that technology ???"

all you're investing is a 3 minute download... how do you get locked in?
if you don't like it or find something that works better, you uninstall the app and move on ...!
Agree 100%. Ideal for non-geek expats with non-geek parents/family/friends back home - works a treat and is idiot proof...
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  #100  
Old 29.06.2008, 19:58
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Re: Anyone using [SIP] VoIP systems?

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why are people so anti-Skype?

It works right out of the box, and in situations where you'd spend years trying to figure out firewalls and NAT and STUN... it gives you chat and voice and video. it costs next to nothing (if you call regular phones) and is free if you call other Skype users

and pullleeeze.. "locked into that technology ???"

all you're investing is a 3 minute download... how do you get locked in?
if you don't like it or find something that works better, you uninstall the app and move on ...!
Skype is a P2P client. What that means, is that it can be using your bandwidth to conduct other conversations. Even when you're not using Skype. If you're okay with that, no problem.

With Skype you're locked into the devices that work with Skype, again, if you don't mind it, no problem.

A huge advantage to SIP is that it's an open protocol, so you've got more options as to what you use for a client. For a long time, you had to have a skype client on your computer. With SIP I have an independent handset/basestation setup that works even when I turn my computers off. I can (and do) use the client from my provider (the gizmo project), but I don't have to if I'd like to use something different.

The biggest reason that I don't like skype myself is that the application is really quite a heavy user of resources on my macintosh systems.
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