Go Back   English Forum Switzerland > Help & tips > TV/internet/telephone  
Reply
 
Thread Tools Display Modes
  #1  
Old 13.10.2020, 22:06
Member
 
Join Date: Aug 2010
Location: Luzern
Posts: 169
Groaned at 0 Times in 0 Posts
Thanked 86 Times in 57 Posts
a.j.b is considered knowledgeablea.j.b is considered knowledgeablea.j.b is considered knowledgeable
Mobile Phone Contract - Europe & Channel Islands (Jersey) Calls

I am trying to find a more appropriate phone contract for myself. I currently pay 34CHF each month with DasAbo from the post office. But I am finding that I am now using more than the 1GB data allowance each month and needing to pay an extra 35CHF each month for an additional 5GB and the deal I have isn't the most cost effective anymore.

I make some calls within Switzerland, some to England and some to the Channel Islands. No SMS. What I am finding difficult is to find an appropriate contract where calling the Channel Islands is included. My dad lives there and I like to keep in regular contact without worrying about the cost.

The Moneyland comparison would be perfect if I could select either Jersey or the Channel Islands as the foreign country I wanted to regularly call.
https://www.moneyland.ch/en/mobile/index

I notice Lebara currently has a good offer on its Europe plan for 19CHF per month. I'm considering something like this which doesn't include the Channel Islands and trying to call my dad over WiFi / WhatsApp / Facetime. But this wouldn't be ideal as he isn't tech savvy at all.

Does anyone have any suggestions or opinions? Anyone know of a deal where high usage data (5-10GB per month) and calls to Europe and Channel Islands are included?
Reply With Quote
  #2  
Old 14.10.2020, 11:21
Forum Veteran
 
Join Date: Feb 2012
Location: Zürich
Posts: 933
Groaned at 3 Times in 3 Posts
Thanked 533 Times in 324 Posts
ChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond repute
Re: Mobile Phone Contract - Europe & Channel Islands (Jersey) Calls

Most offers, such as green or cubemobile, seem to exclude the Channel Islands.


Why don't you call your dad via WhatsApp call?


Alternatively, why doesn't your dad use a ususal three number in the channel islands, so he'd be reachable on a normal UK mobile number instead of the tricky Channel Island numbers (which are hard to differentiate for most "normal" users)?
Reply With Quote
This user would like to thank ChrisNeedsToKnow for this useful post:
  #3  
Old 15.10.2020, 21:14
Member
 
Join Date: Aug 2010
Location: Luzern
Posts: 169
Groaned at 0 Times in 0 Posts
Thanked 86 Times in 57 Posts
a.j.b is considered knowledgeablea.j.b is considered knowledgeablea.j.b is considered knowledgeable
Re: Mobile Phone Contract - Europe & Channel Islands (Jersey) Calls

Quote:
View Post
Most offers, such as green or cubemobile, seem to exclude the Channel Islands.


Why don't you call your dad via WhatsApp call?


Alternatively, why doesn't your dad use a ususal three number in the channel islands, so he'd be reachable on a normal UK mobile number instead of the tricky Channel Island numbers (which are hard to differentiate for most "normal" users)?
Thanks for the reply Chris.

It's a bit awkward trying to get my dad to advance his use of technology. He doesn't have 3g/4g connection on his mobile just wifi. So that limits my ability to get hold of him via WhatsApp. This was the reason I was taking the onus on myself with perhaps using Viber for example, where he wouldn't have to do anything different to what he is used to.

He uses a Jersey Telecom pay as you go phone. Could you clarify what "three" can do that helps - do you pay for a specific number (I'm pretty sure he would be reluctant to change his number - do you have a more specific link)? I went on their website but couldn't discover what you were suggesting. I've never lived on the island myself so haven't had to investigate these sort of solutions before - my mum had always sorted it for my dad before! Thanks for your help.
Reply With Quote
  #4  
Old 16.10.2020, 09:10
newtoswitz's Avatar
Forum Veteran
 
Join Date: Jan 2010
Location: Rapperswil
Posts: 2,375
Groaned at 35 Times in 32 Posts
Thanked 2,735 Times in 1,263 Posts
newtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond repute
Re: Mobile Phone Contract - Europe & Channel Islands (Jersey) Calls

I use Freecall - 30 days free calling after each top up, then a very low rate until the credit is gone, repeat etc.

And I also use SipGate so I have a UK number my family can call, but not for outgoing because Freecall is cheaper.

Add in a SIP supporting DECT phone and it's all invisible, plus there are SIP apps for mobiles.
Reply With Quote
  #5  
Old 16.10.2020, 16:35
Forum Veteran
 
Join Date: Feb 2012
Location: Zürich
Posts: 933
Groaned at 3 Times in 3 Posts
Thanked 533 Times in 324 Posts
ChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond repute
Re: Mobile Phone Contract - Europe & Channel Islands (Jersey) Calls

Quote:
View Post
...I went on their website but couldn't discover what you were suggesting...
The Channel Islands use a specific prefix within the +44 range, i.e. most people would think it's a normal UK number, but it's not.


see here:


+44-74184 is associated to Isle of Man (as are some more prefixes)
+44-7509... is Jersey (as are some more prefixes)
+44-7781... is Guernsey (as are some more prefixes)


I guess 99.9% people think that +44-7.... is automatically a UK mobile charged at UK rates, but that's not the case.


three.co.uk is just one random "usual" UK provider, but they happen to include the channel islands as one of their "roam like home" destinations. As such your dad could get himself a "usual" UK number via this provider, and all your calls would then be included in a flatrate, as long as it includes the UK (but not the channel islands).


I'm not sure if a three.co.uk number can be used indefinitely outside of the UK without ever incurring a surcharge, but I've been using a three card in Switzerland for several years by now and they never charged anything extra, so this might as well work in the Channel Islands.


As such your dad would switch his Jersey (+44-7509...) number for a "usual" UK number.


If he wants to stick to his current number, why not give him a new dual sim phone together with a "three" card? Like this he could have two numbers (one Jersey one "normal" UK number) in one phone.

See also:
http://www.three.co.uk/support/roami...l-islands#payg
Reply With Quote
This user would like to thank ChrisNeedsToKnow for this useful post:
  #6  
Old 17.10.2020, 16:00
eng_ch's Avatar
Forum Veteran
 
Join Date: Nov 2005
Location: Up where the air is clear
Posts: 1,640
Groaned at 4 Times in 4 Posts
Thanked 1,592 Times in 810 Posts
eng_ch has a reputation beyond reputeeng_ch has a reputation beyond reputeeng_ch has a reputation beyond reputeeng_ch has a reputation beyond reputeeng_ch has a reputation beyond repute
Re: Mobile Phone Contract - Europe & Channel Islands (Jersey) Calls

I believe Swisscom are doing 50% off for the first 12 months, 12 month min contract term. You have to pay Fr 20 (-50%)/month for international calls to get the calls out of CH, but mobileGo then becomes Fr 50/month for unlimited everything in CH and in/to Europe and it explicitly includes Jersey, Guernsey and IoM
Reply With Quote
  #7  
Old 17.10.2020, 18:24
AbFab's Avatar
Forum Legend
 
Join Date: Sep 2006
Location: Zürich
Posts: 7,778
Groaned at 329 Times in 223 Posts
Thanked 10,776 Times in 3,749 Posts
AbFab has a reputation beyond reputeAbFab has a reputation beyond reputeAbFab has a reputation beyond reputeAbFab has a reputation beyond reputeAbFab has a reputation beyond reputeAbFab has a reputation beyond repute
Re: Mobile Phone Contract - Europe & Channel Islands (Jersey) Calls

Quote:
View Post
Thanks for the reply Chris.

It's a bit awkward trying to get my dad to advance his use of technology. He doesn't have 3g/4g connection on his mobile just wifi. So that limits my ability to get hold of him via WhatsApp. This was the reason I was taking the onus on myself with perhaps using Viber for example, where he wouldn't have to do anything different to what he is used to.

He uses a Jersey Telecom pay as you go phone. Could you clarify what "three" can do that helps - do you pay for a specific number (I'm pretty sure he would be reluctant to change his number - do you have a more specific link)? I went on their website but couldn't discover what you were suggesting. I've never lived on the island myself so haven't had to investigate these sort of solutions before - my mum had always sorted it for my dad before! Thanks for your help.
The bold above doesn't make sense!

If he's got wifi, then WhatsApp will work. Do you mean he doesn't have a smart phone?

OK try https://www.lycamobile.ch/en/ if you are calling him. CHF19/month for Swiss M after the CHF9.00 offer expires. Free SIM...
Reply With Quote
  #8  
Old 18.10.2020, 22:15
Member
 
Join Date: Aug 2010
Location: Luzern
Posts: 169
Groaned at 0 Times in 0 Posts
Thanked 86 Times in 57 Posts
a.j.b is considered knowledgeablea.j.b is considered knowledgeablea.j.b is considered knowledgeable
Re: Mobile Phone Contract - Europe & Channel Islands (Jersey) Calls

Quote:
View Post
I believe Swisscom are doing 50% off for the first 12 months, 12 month min contract term. You have to pay Fr 20 (-50%)/month for international calls to get the calls out of CH, but mobileGo then becomes Fr 50/month for unlimited everything in CH and in/to Europe and it explicitly includes Jersey, Guernsey and IoM
Thanks very much I'll check this out too.
Reply With Quote
  #9  
Old 18.10.2020, 22:24
Member
 
Join Date: Aug 2010
Location: Luzern
Posts: 169
Groaned at 0 Times in 0 Posts
Thanked 86 Times in 57 Posts
a.j.b is considered knowledgeablea.j.b is considered knowledgeablea.j.b is considered knowledgeable
Re: Mobile Phone Contract - Europe & Channel Islands (Jersey) Calls

Quote:
View Post
The bold above doesn't make sense!

If he's got wifi, then WhatsApp will work. Do you mean he doesn't have a smart phone?

OK try https://www.lycamobile.ch/en/ if you are calling him. CHF19/month for Swiss M after the CHF9.00 offer expires. Free SIM...
Of course WhatsApp works when he is connected to Wifi. When he isn't connected to a Wifi network then he isn't connected to whatsapp and I can't call him via this method (i.e. it limits my ability to contact him). He has a old smart phone (v v old iPhone) with only Wifi and no 3g/4g/5g.

Clearly the easiest solution is for him to change how he operates (new phone etc). But as anyone with a technophob relatively old parent can testify, its hard to get this person to do this. I'd like to save a bit of money, but if I can't, I'd pay a bit more as I currently do to keep him happy and for him not feel under pressure / getting confused. I don't want him to feel stressed at the start of each call I have with him.

Thanks for the link for lycamobile I shall check that out.
Reply With Quote
Reply

Tags
channel islands, jersey, mobile contract




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Looking for suggestions on mobile phone subscriptions with Europe usage labl TV/internet/telephone 21 16.09.2020 22:05
Getting Out of Mobile Phone Contract Springerch TV/internet/telephone 21 15.09.2017 22:09
MObile phone package for use in Europe Britmumabroad TV/internet/telephone 21 29.05.2016 11:02
Hi from the Channel Islands vicens32 Introductions 4 25.03.2013 09:05
Mobile Phone Contract... rdurst Leaving Switzerland 41 20.01.2013 22:41


All times are GMT +2. The time now is 23:40.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0