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Old 07.12.2020, 12:19
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Double invoicing form Serafe

Hey!

Serafe has sent me two different invoices —with a month of difference between them—related to the next year's fee.

On the first one it was the previous tenant and us (what a happy family!) and on the new one it's just us. I paid the first one right away —I knew there was not way I could escape so why to delay.

I wrote to Serafe about the issue attaching both invoice numbers, but they are not really swift replying emails.

Does any one have a similar issue?
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Old 07.12.2020, 12:24
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Re: Double invoicing form Serafe

Yep. Our Gemeinde recently changed our address, and SERAFE sent us a new bill for the previous 2 years ... the Gemeinde is supposed to be sorting it out, but we’ve heard nothing for months. Currently just not paying it!
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Old 07.12.2020, 13:01
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Re: Double invoicing form Serafe

Sooooo…. should I contact also the Gemeinde?? In our case is just for the same period… but double invoicing with different invoice number.
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