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Old 29.04.2021, 08:54
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Salt Fiber Reviews - Zurich

I have looked on the forum and not seen this question specifically asked or answered.

What are peoples reviews on Salt Fiber? Does it work well, has there been issues? Pros/cons, recommendations/steer clear? It seems the best deal at the moment, and I am about to sign up, I think, but want to hear first hand reviews of the product.

Thanks
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Old 29.04.2021, 08:58
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Re: Salt Fiber Reviews - Zurich

A brief google shows it has generally awful aggregated customer feedback https://www.google.com/search?q=salt...-8&safe=strict
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Old 29.04.2021, 11:13
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Re: Salt Fiber Reviews - Zurich

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I have looked on the forum and not seen this question specifically asked or answered.

What are peoples reviews on Salt Fiber? Does it work well, has there been issues? Pros/cons, recommendations/steer clear? It seems the best deal at the moment, and I am about to sign up, I think, but want to hear first hand reviews of the product.

Thanks
There are quite a few threads on Salt, with people giving their full and frank opinions in both directions, which you could skim through after doing a search for "Salt".

My opinion is that it's a good deal, the speed is more than I ever need (although my son sometimes uses it for his online gaming), and the package with all of the tv channels is great.
I've only had minor niggles in the time I've had it (four years, I think?), most of which I could either solve myself or were resolved within half a day. The biggest problem I had was when the internet access was gone, but that seems to have been a Salt-wide issue (mobile data wasn't working either, and my phone's also with Salt). That cleared up within an hour or so, all on its own ...

A few people have posted about issues with VPNs, or specific configurations they loved with other ISPs which were not easy to set up with Salt, and a couple have had horrible customer service experiences (although, in marked contrast, I've always had great customer service experiences with Salt - especially when I drop into the local Salt store).

So, overall, very happy Salt customer.
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Old 29.04.2021, 11:40
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Re: Salt Fiber Reviews - Zurich

If you want fast Internet for 40 francs (50 if you're not a Salt customer) and don't mind CG-NAT then it's good. You can pay 10 extra a month for an IPv4 address too.

For that price, Internet and TV and phone is great value.
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Old 29.04.2021, 12:01
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Re: Salt Fiber Reviews - Zurich

I have had it since it came out and couldn't be happier. Not had any problems ,so not had to deal with customer service, which is most people gripe about it.
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Old 29.04.2021, 12:39
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Re: Salt Fiber Reviews - Zurich

We switched from UPC (99 francs per month) to Salt (39 per month) earlier this year and couldn't be happier. Two people working from home, a young boy on his gaming and Netflix addictions, and we've hardly had an issue. It was easy to install, and the speeds are always more than fine (right now it's 506Mbps on Wifi). I'm no tech geek but it's more than OK for our needs.
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Old 29.04.2021, 13:47
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Re: Salt Fiber Reviews - Zurich

Have been using it since 2 years now. was with Swisscom and sunrise before.

Works flawlessly, with great speed. Never had slow connection despite xbox, netflix, couple of work laptops, ipads etc all consuming internet at same time.

Just connect your devices to the appropriate wifi (5 or 2.4 ghz) based on distance from wifi router.

Customer care, especially the technical team is good.

You will get a 10 CHF off if you happen to have a salt mobile subscription.
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Old 29.04.2021, 22:51
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Re: Salt Fiber Reviews - Zurich

Salt got the World's fastest fixed network award from speedtest.net

"World
Salt in Switzerland is the World's Speedtest Awards Winner for fixed network speed during Q3-Q4 2020. To win this award, Salt achieved a Speed Score of 304.26, with top download speeds of 863.95 Mbps and top upload speeds of 841.96 Mbps."

https://www.speedtest.net/awards/fixed/?
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Old 30.04.2021, 04:36
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Re: Salt Fiber Reviews - Zurich

Otherwise, there's the current sunrise offer which is working well.

All included for 55 chf/month with a big bandwith, that's not bad...

https://www.sunrise.ch/en/residentia...romo-2021.html
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  #10  
Old 30.04.2021, 05:45
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Re: Salt Fiber Reviews - Zurich

It's the best internet offer on fiber there ever was in Switzerland. Other providers try to emulate it with special offers burden with ifs an whens, but still can't beat it.
Around the half of the new subscriptions on fiber (=FTTH) are done at Salt, and that is officially confirmed. Those many can't be wrong.

Only if you are helpless at the slightest "internet problem", confuse "WLAN-problems" with "provider-problems", are unable to differentiate between internet and mobile, generally refuse to read any manual, any advices, anything regarding the theme at all, then you better switch to swisscom, pay the triple amount, but can count on a support for the even most retarded "problem".

I guess, that probably the badmouthing about Salt comes exactly from that corner. And from other providers failing to offer something competitive of that sort.
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  #11  
Old 30.04.2021, 09:30
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Re: Salt Fiber Reviews - Zurich

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Otherwise, there's the current sunrise offer which is working well.

All included for 55 chf/month with a big bandwith, that's not bad...

https://www.sunrise.ch/en/residentia...romo-2021.html

I have 10Gbit fiber with Sunrise and I pay 50 CHF a month inc landline phone (which I dont use) so prices must have increased since. Works brilliantly.

To be fair I was going to go with Salt as well, but their database couldnt find my fiber port (which was newly installed) and they were talking weeks of delays whilst it was checked and Sunrise found it and I was online a few days later.
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  #12  
Old 30.04.2021, 09:55
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Re: Salt Fiber Reviews - Zurich

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Salt got the World's fastest fixed network award from speedtest.net

"World
Salt in Switzerland is the World's Speedtest Awards Winner for fixed network speed during Q3-Q4 2020. To win this award, Salt achieved a Speed Score of 304.26, with top download speeds of 863.95 Mbps and top upload speeds of 841.96 Mbps."

https://www.speedtest.net/awards/fixed/?
Interesting as I get miles faster than that each way on Sunrise right now and I'm capped with a 2.5GBit network dongle on my laptop (10Gbit ones are like 200 chf):

https://www.speedtest.net/result/11345732102
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  #13  
Old 02.05.2021, 00:39
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Re: Salt Fiber Reviews - Zurich

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Interesting as I get miles faster than that each way on Sunrise right now and I'm capped with a 2.5GBit network dongle on my laptop (10Gbit ones are like 200 chf):

https://www.speedtest.net/result/11345732102
it's based on user submitted tests so who knows how and in which situation they ran it.
By the way they are first because they only operate on FTTH while other providers work on the old swisscom copper as well, as such they are bound to be the best since all customers only submit FTTH results.
Fiber is open access, I guess the difference among the different providers is just customer service and price (for normal customers at least). I say, go with the cheapest.
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Old 02.05.2021, 18:05
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Re: Salt Fiber Reviews - Zurich

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it's based on user submitted tests so who knows how and in which situation they ran it.

I would suspect many people run it over wifi and instantly end up getting maxed out much lower than even gigabit speeds never mind 10Gbit.
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Old 03.05.2021, 11:51
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Re: Salt Fiber Reviews - Zurich

We also recently just signed up. One month in and we're very happy. Took a little over a week for the activation to finalize once we placed the order. Set up couldn't have been easier.
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Old 04.05.2021, 10:10
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Re: Salt Fiber Reviews - Zurich

I just got my Fiber line activated:
- got the equipment in 3 days, activation the day after
- few customer support calls to adjust my details in the system: very efficient
- Apple TV/Salt TV: great system
- Wifi from Salt box very good, range is better than with my Asus RT87U
- speed attached speaks for itself, done while other users were on the same line.

for 39.- I don't see how it could be any better.
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Old 04.05.2021, 11:13
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Re: Salt Fiber Reviews - Zurich

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- speed attached speaks for itself, done while other users were on the same line.
That speed is isnt particularly impressive on a 10Gbit line (although the ping is ok) you're only getting 1/30th of the total bandwidth - did you use wifi or cable?
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Old 04.05.2021, 12:34
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Re: Salt Fiber Reviews - Zurich

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That speed is isnt particularly impressive on a 10Gbit line (although the ping is ok) you're only getting 1/30th of the total bandwidth - did you use wifi or cable?
I used Wifi ac
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Old 04.05.2021, 13:16
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Re: Salt Fiber Reviews - Zurich

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I used Wifi ac

So you'll be limited by your wifi card in most cases rather than the connection, which even with top end one will max out at around 750-800Mbit, cheaper/older ones will max out lower.

For example I get about 770Mbit on my laptop, about 600 on my phone over Wifi versus ~2300Mbit or so on my laptop which has a 2.5Gbit USB network dongle (and so is capped at 2.5Gbit).

To be fair though as long as you're happy with the speeds that's all that matters. Compared to my UK 150mbit the connection here is miles better for sure - not capping upload speeds helps enormously.
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Old 08.05.2021, 10:25
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Re: Salt Fiber Reviews - Zurich

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...~2300Mbit or so on my laptop which has a 2.5Gbit USB network dongle (and so is capped at 2.5Gbit).
Hey Spaceghost,

QQ: What USB dongle do you use?
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