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Old 28.06.2021, 22:40
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Salt fiber is getting slower and slower

I am copying some files from remote data center.



Only 500kB now.
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  #2  
Old 28.06.2021, 22:44
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Re: Salt fiber is getting slower and slower

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I am copying some files from remote data center.



Only 500kB now.
Where is the server?
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  #3  
Old 28.06.2021, 22:46
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Re: Salt fiber is getting slower and slower

It is one of the google EU data center, should be in somewhere in the North EU.
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Old 28.06.2021, 22:49
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Re: Salt fiber is getting slower and slower

Now cannot even watch euro championship CH-FR by Salt TV.
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Old 28.06.2021, 22:56
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Re: Salt fiber is getting slower and slower

With YouTube, I can get some moving clips. Swiss got a goal, but the network stuck.
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Old 28.06.2021, 22:59
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Re: Salt fiber is getting slower and slower

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Old 28.06.2021, 23:05
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Re: Salt fiber is getting slower and slower

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3:3, 97mins ET

(sorry)
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Old 28.06.2021, 23:27
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Re: Salt fiber is getting slower and slower

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3:3, 97mins ET

(sorry)
Thanks
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  #9  
Old 28.06.2021, 23:48
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Re: Salt fiber is getting slower and slower

Back to normal now. Swiss wins!
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Old 30.06.2021, 10:07
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Re: Salt fiber is getting slower and slower

Hello Simon, sorry to hear that. Could you please provide me with your Salt Home account number by e-mail to socialmedia@salt.ch? I will gladly check that with the concerned department. Have a nice day, Rébecca
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  #11  
Old 30.06.2021, 11:51
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Re: Salt fiber is getting slower and slower

Since the new firmware update last month (Salt fiber) I am definitely noticing a degradation in quality. This manifests in frequent drop outs on MS Teams and stuttering of video. Each time I do a reboot and it seems to even out for a few hours/days but its definitely not something I noticed with the previous FW.

I really don't want to mess around in the dark arts of network settings since I'm completely clueless
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Old 30.06.2021, 12:00
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Re: Salt fiber is getting slower and slower

Mine's relatively stable but I use a different DNS and router; WiFi is better and voice and video calls are pretty good as is Salt.tv (as we're actually watching it occasionally now )
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  #13  
Old 30.06.2021, 16:49
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Re: Salt fiber is getting slower and slower

Interesting. I must be honest and say that I hadn't really noticed much of a dropoff in terms of performance, but I've just run speed tests and the dropoff is huge, from around 400/500 to around 70/80!
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Old 30.06.2021, 17:12
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Re: Salt fiber is getting slower and slower

Not sure if it is relevant for this case, but I had some low performance issues with Salt fiber box during the recent heatwave. Fixed it by moving it into a ventilated rack (a simple fan would help as well).
Also, I always use an alternative DNS and an always-on-VPN for high priority traffic, since Salt's DNS and traffic shaping are weird (as is the case with UPC and Swisscom from my experience).
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