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Old 02.10.2021, 12:00
Meh Meh is offline
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A phishing call?

My spouse received a phone call allegedly from Bern and a lady was asking for some personal data (first, the canton, and then the age).
The motivation of the caller was unclear as her English was difficult to understand.
Following a question about the age my spouse hanged up (the caller was insisting that "it was a normal practice in Switzerland" and "just the age!").
What was that? We searched for the number on-line and nothing has been reported so far.

Last edited by Meh; 02.10.2021 at 12:19.
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Old 02.10.2021, 12:15
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Re: A phishing call?

I was going to respond and then I remembered......English Forum 2.0.

Have a fantastic weekend.
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Old 02.10.2021, 12:18
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Re: A phishing call?

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I was going to respond and then I remembered......English Forum 2.0.

Have a fantastic weekend.
"English Forum 2.0" - what does it mean?
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Old 02.10.2021, 12:20
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Re: A phishing call?

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"English Forum 2.0" - what does it mean?
Quora.com for Switzerland.
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Old 02.10.2021, 12:22
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Re: A phishing call?

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Quora.com for Switzerland.
I am sorry, I do not understand what you're implying. Has it been already responded there?
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Old 02.10.2021, 12:26
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Re: A phishing call?

Patxi was trying to make a joke.

No idea what the call was, but as long as you hung up and didn't provide any information you are probably fine. Block the number if you want.
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Old 02.10.2021, 13:00
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Re: A phishing call?

For newcomers:

If you are told that the call is a government phone survey you are required to answer, you would have first received a letter from the responsible government department telling you to expect the call. One such was an employment survey conducted a few years ago, for instance.

All other calls are either trying to sell you something, or phishing. Hang up, do not engage.
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Old 02.10.2021, 13:00
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Re: A phishing call?

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Patxi was trying to make a joke.

No idea what the call was, but as long as you hung up and didn't provide any information you are probably fine. Block the number if you want.
Thanks, I am wondering if anyone could actually have a legit reason for such calls

Last edited by Meh; 02.10.2021 at 13:23.
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Old 02.10.2021, 13:02
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Re: A phishing call?

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For newcomers:

If you are told that the call is a government phone survey you are required to answer, you would have first received a letter from the responsible government department telling you to expect the call. One such was an employment survey conducted a few years ago, for instance.

All other calls are either trying to sell you something, or phishing. Hang up, do not engage.
Thanks, I guess it was the information I was looking for!
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  #10  
Old 02.10.2021, 13:14
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Re: A phishing call?

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For newcomers:

If you are told that the call is a government phone survey you are required to answer, you would have first received a letter from the responsible government department telling you to expect the call. One such was an employment survey conducted a few years ago, for instance.

All other calls are either trying to sell you something, or phishing. Hang up, do not engage.
Sure? A bit disingenuous to tell people to expect a call when it can be organized and said "we call next Monday at 15h00". Or.....the internet.

I got an invitation for the Swiss census last year. The letter from the Federal Office of Statistics contained my full name, address, age and nationality (they already know ). What they were asking was how many people in household, languages spoken, education, etc. It also contained a code to enter in the website of the office and then I completed the census questions there (https://www.bfs.admin.ch/). They even gave me 10 CHF code to spend with SBB as a thank you to cooperate with the census.

These days with the internet, phone surveys are a waste of taxpayer money, our money.

Last edited by Axa; 02.10.2021 at 13:25.
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Old 02.10.2021, 13:32
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Re: A phishing call?

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Sure?

I got an invitation for the Swiss census last year. The letter from the Federal Office of Statistics contained my full name, address, age and nationality (they already know ). What they were asking was how many people in household, languages spoken, education, etc. It also contained a code to enter in the website of the office and then I completed the census questions there (https://www.bfs.admin.ch/). They even gave me 10 CHF code to spend with SBB as a thank you to cooperate with the census.

These days with the internet, phone surveys are a waste of taxpayer money, our money.
The survey I was referring to was also by the FSO, focusing on work only, fairly indepth questions about work practices. It might even have been an extension of the census. It did not interview everyone in Switzerland, only a representative sample.

This survey was conducted via phone. Done about 2-3 years ago.

If selected, one was required to participate. IIRC there was even a potential penalty for refusing to do so. (But you could answer individual questions with 'I would prefer not to answer.')

To stave of scams and phishers trying to cash in on this effort, a letter was first sent to the selected respondents.
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Old 02.10.2021, 13:44
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Re: A phishing call?

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For newcomers:

If you are told that the call is a government phone survey you are required to answer, you would have first received a letter from the responsible government department telling you to expect the call. One such was an employment survey conducted a few years ago, for instance.

All other calls are either trying to sell you something, or phishing. Hang up, do not engage.
This post reminded me: I have received a letter from the confederation for a survey with LINK. There doesn't seem to be an opt-out clause. Either I do the survey online or I provide my number and they call me.

What I dislike is that it's not anonymous. I have a username and password provided by them. I don't mind providing anonymous answers but I'm not a fan of forced surveys directly connected to my name and address.
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Old 02.10.2021, 17:26
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Re: A phishing call?

As November approaches, so do the spam callers trying to sell you health insurance. The questions likely are to aid them in determining if you are high value, low risk.

A man in his 40s is more likely to have a higher salary, and fewer health* issues than a woman in her early 20s.

*I know pregnancy is not a health issue, but it is a cost item to insurers. I didn’t know how to word this better.

Next time just ask them if they could call back in a few hours as you are suffering from morning sickness. Or let it go to the answering machine.
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Old 02.10.2021, 19:10
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Re: A phishing call?

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This post reminded me: I have received a letter from the confederation for a survey with LINK. There doesn't seem to be an opt-out clause. Either I do the survey online or I provide my number and they call me.

What I dislike is that it's not anonymous. I have a username and password provided by them. I don't mind providing anonymous answers but I'm not a fan of forced surveys directly connected to my name and address.
I have always ignored such letters, and their reminders if it wasn‘t something that I was interested in. No repercussions.

I don‘t have a landline phone since years, as it was hell when I did before I changed my name to my maiden name, but still had a telephone book entry in both my married name as well as my pre-married (and career) name. As my daughter and I have different surnames, the land-line didn‘t stop ringing with unwelcome selling calls.

Since years I:

- only have a mobile - no land line phone
- make sure that my number is unlisted
- never give out my mobile number unless necessary
- set my mobile to not answer calls from persons not on my contacts list, so they can leave a message - call centers don‘t do that

The brokers looking for commission for people to change their Krankenkasse (especially since the new health insurance laws) is an example of how you can otherwise be bombarded with unsolicited calls.

If I get a call, that is automatically blocked as it is not on my contact list, I see the blocked call and look on:

https://www.local.ch/

If it‘s a call center, then it‘s usually shown, so I don‘t bother calling back
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Old 02.10.2021, 19:17
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Re: A phishing call?

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As November approaches, so do the spam callers trying to sell you health insurance.
Yep. I was called this week by the something-or-other Verband in Aarau who claimed to represent all the Krankenkassen in Switzerland and guaranteed to reduce my monthly premium by 10% if I would confirm that I am under 65 and happy with my current insurer. Initially the caller said she would send me full details, then insisted on setting up a 20-minute virtual meeting with an "expert" to explain everything. I hung up at that point (should have done so earlier !)

Oh, and she also said "Bitte Deutsch sprechen" in a rather scolding tone when i answered the phone with a French "Allô".
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Old 02.10.2021, 19:22
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Re: A phishing call?

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My spouse received a phone call allegedly from Bern and a lady was asking for some personal data (first, the canton, and then the age).
The motivation of the caller was unclear as her English was difficult to understand.
Following a question about the age my spouse hanged up (the caller was insisting that "it was a normal practice in Switzerland" and "just the age!").
What was that? We searched for the number on-line and nothing has been reported so far.
Well, your „spouse“ acted correctly!
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Old 02.10.2021, 19:39
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Re: A phishing call?

I got the Indian Microsoft support call the other day - after an absence of a few months - but this time it was in German!

I told the caller, in English, that I didn't speak German.

She then replied, in English, "So what language do you speak?", to which I replied, "None at all".

"She called me a bloody idiot and put the phone down".

There's no pleasing some people.
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Old 02.10.2021, 20:17
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Re: A phishing call?

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I got the Indian Microsoft support call the other day - after an absence of a few months - but this time it was in German!

I told the caller, in English, that I didn't speak German.

She then replied, in English, "So what language do you speak?", to which I replied, "None at all".

"She called me a bloody idiot and put the phone down".

There's no pleasing some people.
I have never heard a person from India speaking German (even though I worked in a large Swiss bank in the IT bit).
Must have been really confusing, would also have not known how to respond TBH. That the script led the caller to „bloody idiot“ is quite ingenious though.
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Old 02.10.2021, 20:24
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Re: A phishing call?

I always reply in the language used that I don’t speak that language. I also add that I have an apple Mac.


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Je suis vraiment désolé de ne pas parler français. Et je n'utilise pas de produits Microsoft merdiques, j'ai un Mac.
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Old 02.10.2021, 20:30
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Re: A phishing call?

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I always reply in the language used that I don’t speak that language. I also add that I have an apple Mac.
Brilliant!
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