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Old 24.09.2010, 13:53
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laptops

does anyone knows of a outlet/showroom of dell laptops ?
I tried purchasing online, but 2 problems which i have is ..
1. they do not have a english webpages and translating doesn't work as lot of them are images and google translate doesnt translate texts in images.
2. I do not have a swiss credit card.

So if anyone knows where i can purchase a dell laptop, please inform me.
  #2  
Old 24.09.2010, 14:13
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Re: laptops

Dell itself is the only place I know that you can get new Dell notebooks from in CH. However, I dont see why wou would need a Swiss creedit card, surely any Visa and Mastercard can be used? Have you tried calling them to speak to someone?
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Old 24.09.2010, 14:23
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Re: laptops

I have seen Dell Laptops on Digitec. Although i havent brought one from there .
http://digitec.ch/

But i guess you cannot do your usual customization which you could if you order directly from Dell.
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Old 24.09.2010, 17:01
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Re: laptops

Yes, digitec.ch offers Dell laptops. I did a comparison of the Vostro 3500 line and while it is true that you cannot customize, the same laptop costs less at Digitec than at Dell.
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Old 30.09.2010, 13:45
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Re: laptops

This is a bit off-thread, I know, but I would strongly urge you to not buy a Dell laptop. Or anything from Dell, for that matter.

If you want me to go into more detail, I can, but suffice to say that if you're not a large organisation using a corporate account with Dell, they don't care about you and chances are you'll end up regretting it.

I've twice ordered from them (please don't ask why I went back a second time) and both times was so horrendous that I now urge people, every time I hear them mention "Dell", to avoid them.

Also, my brother works for a large firm of stockbrokers in the UK, and they ditched them as well. Not because they received poor corporate service, but because so many of the IT and finance staff purchased individually from Dell and received such awful service that they decided not to deal with them on a corporate level either.
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Old 30.09.2010, 14:26
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Re: laptops

My experience has been different with Dell customer service:

I had bought a second hand Dell laptop from ebay in UK; it is one of those heavy XPS machines with dual heavy graphics cards. It had still a running warranty of 2.5 years. After couple months, hhe dual graphics cards overheated and burned -which is not an uncommon problem with these cards as I learned only afterwards. Although I had not registered with Dell beforehand, after couple calls and producing the ebay/paypal payment slips, I managed to get registered and order a technical service. Next day they came over to my office and replaced the faulty cards. I was positively surprised with the speed of the service.
Based on this, I will again consider Dell when it gets time for an upgrade
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Old 30.09.2010, 14:32
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Re: laptops

why would you want a dell laptop?? built down to a price. The few dells I have come across, aint been the best shall we say.

Just goto mediamarkt etc and pick yourself one up off the shelf.
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Old 30.09.2010, 15:46
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Re: laptops

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why would you want a dell laptop?? built down to a price. The few dells I have come across, aint been the best shall we say.

Just goto mediamarkt etc and pick yourself one up off the shelf.
Agreed - except for the excellent customer support, Dell really has very little to offer at the moment. Their notebooks are either cheaply built, heavy, noisy or a combination of the three.

If you don't mind consumer-grade (read: glossy) screens, you can just as well go for an HP from Mediamarkt. If you don't want a glossy screen, you'll have to look in the business-section anyway. HP has some very affordable business models.

Peter
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Old 30.09.2010, 16:02
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Re: laptops

The last two laptops I bought were Acers from Steg. Usually Steg is 10-20% cheaper than MediaMarkt - you don't need to order on-line and the sales peeps usually speak English. I've been very happy with them (Steg and the Acers), and the Acers came with choice of English/Italian/Frenc/German operating system. Cheaper than Dells too. I've used Acer support once, and it was fine.
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Old 30.09.2010, 20:34
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Re: laptops

If you email them or do the online chat thing through their website, they will answer/chat in English. I think you can specify an English keyboard layout and Operating System - confirm that with the chat. Although I haven't done that.

My last 3 laptops have been Dell - principally because I could specify exactly what I want. These were all bought in UK/Ireland. I have also paid extra for the 3 year next day at your home/office service. I had to get the motherboard changed once and the service was excellent. Of course you could argue that the reason I had to change the motherboard was because it was a Dell.

Hope that helps
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Old 30.09.2010, 21:34
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Re: laptops

With the exception of Apple notebooks, I wouldn't buy any non-business laptop.
Because Apple has marginalized the high-end of the business, the rest of the vendors just get the crumbs.
As a result, quality of all laptops has gone done the drain.
Go to the Apple Store, play with an Apple laptop, then go to Digitec and play with the Dell laptops.
Then see which one you like better.
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Old 04.10.2010, 16:04
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Re: laptops

thank you everyone for your replies. i finally bought a vaio. got a good deal on it.. got it from one of the stores in geneva. thanks for all the replies
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