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Old 27.10.2010, 13:53
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Quotations for PC repairs Basel

Just been searching the forum for a quote for a laptop repair. The PC is under one of those shop bought warranties that cover accidental damage from Currys. As we are outside the UK we need to do a quotation and send it to the Uk for approval. Its my daughters PC and Interdiscount need it for 2 weeks just to do the quote.

The case is cracked so it won't close properly and so is tricky to carry around. Any ideas of people in Basel who might be able to do a quote while i wait?

At the same time she needs a new charger so any ideas on that would be good too. F
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Old 27.10.2010, 14:26
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Re: Quotations for PC repairs Basel

You: get estimate (maybe even pay for estimate??)
Currys: What, How much? You'll need to send it back to UK
You: Pay to send it to UK
Currys: A) It's not covered for reason as per terms 3.2.1 a) (ii) you'll have to pay us to ship it back to you
B) It arrived all damaged from the shipping - the case wont even close - you need to claim for a new one from the post
You: You pay currys to send it back
You: You try claimimg from Post
Post: That wasn't transport damage
You: You buy new laptop


Suggestion: Go straight to the end result and save yourself all the cost/time/hassle..
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Old 27.10.2010, 14:34
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Re: Quotations for PC repairs Basel

of find someone going to the uk in the near future and get them to take it back to currys?

eta yes, you get charged for estimates here, when the case on my camera broke I would have been charged 75chf iirc for them to send it back to me still broken.
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Old 27.10.2010, 15:08
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Re: Quotations for PC repairs Basel

Try Steg Computers at Dreispitz. They're likely to be able to do it a bit more quickly than Interdiscount. Or, if it's a branded laptop, contact the manufacturer.

For a charger, just go to toppreise.ch
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Old 28.10.2010, 10:22
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Re: Quotations for PC repairs Basel

Quote:
View Post
You: get estimate (maybe even pay for estimate??)
Currys: What, How much? You'll need to send it back to UK
You: Pay to send it to UK
Currys: A) It's not covered for reason as per terms 3.2.1 a) (ii) you'll have to pay us to ship it back to you
B) It arrived all damaged from the shipping - the case wont even close - you need to claim for a new one from the post
You: You pay currys to send it back
You: You try claimimg from Post
Post: That wasn't transport damage
You: You buy new laptop


Suggestion: Go straight to the end result and save yourself all the cost/time/hassle..
I hope you are wrong and suspect you may be right!
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Old 28.10.2010, 10:30
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Re: Quotations for PC repairs Basel

Sadly enough the " extra insurance " with curry's / dixons is one big scam

Bought a laptop once with them,it failed due to manufactering fault in the first 2 months, resulting me sending it away.

Waited for 1.5 month to get it back, when back in store i checked it, problem was not solved, post it out again from curry's and aprox 1 month later we got a call to say they lost the laptop.

The call came from the repair center, this while dixons/curys at the time was saying that the pc was being checked and to be repaired soon..

I was furious , ripped the manager a new one , demanded my money back + that from the insurance and walked away never ever to buy a laptop with them again.

So at the end , i got all my money back, + a voucher of 50 to spend on my next purchase.

So yes im afraid you are going to get the repsonse of " please post it back to us "..and any damages happening from here to the uk will be your fault.. its like any other insurance, they love to take your money but hate to pay out and will avoid it at any cost.
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Old 06.01.2011, 19:57
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Re: Quotations for PC repairs Basel

OK update:

You are all right. Big Scam, rip off, over 100 minutes on the phone and a bunch of emails later and I went to buy a new PC for my daughter

i also wrote ot them threatening legal action and they have agreed to send the cost of a new laptop: we'll see about the cost of the estimate

Was it worth it? No! I should have taken the advice and just bought a new one. Thanks again to each of you and Steig were good for the quotation
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